Food and Beverage Assistant Manager

Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

At present some of our Employee Perks include:

• LLSR employee lift pass 
• Free employee transportation from the resort to Lake Louise Village, Banff and Canmore
• Food and Beverage discounts at designated cafeterias and restaurants
• Retail store discounts
• Staff rates at Skoki Backcountry Lodge
• Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
• Employee recognition programs
• Long Service Award programs
• Opportunity for educational growth and development
• Awesome Staff events, activities, and team building events throughout the season
• RRSP matching contribution depending on length of service
• Extended health care plan depending on length of service
• Year-round employees may be eligible for spousal and family passes

The role of the Food & Beverage Assistant Manager is to oversee quick service outlets across the resort. The successful candidate will actively promote an environment conductive to high quality customer experiences and strong employee relations by providing positive leadership. This position requires a manager with a hands-on approach and experience in large volume establishments.

Job Responsibilities:

• Create and maintain a positive work environment by motivating and leading all supervisors and staff in a professional and supportive manner. 
• Conduct regular and ongoing on the job training with supervisors and staff.
• Ensure Lodges and Outlets are being maintained to a high level of cleanliness including snow and rubbish removal.
• Effectively problem solve both guest and staff issues and concerns.
• Complete various reports and work orders to ensure the lodges are fully stocked with relevant products and materials.
• Drive revenue to meet target budgets, as well as ensuring accurate inventories and controlling labor expenses.
• Complete billing and payroll reporting biweekly/fortnightly/monthly deadlines.
• Regular communication between departments to ensure the overall success of each outlet, and the resort as a whole.
• Ensuring all ALGC legislation is being abided by all supervisors and staff. 
• Ensure the correct procedures for all cash-outs and accounting items are being followed at all times.
• Staff scheduling on a week-to-week basis, taking in to account any events that require extra staff.
• Effectively run banqueting operations.
• Departmental administrative tasks as required. 

Job Requirements/Qualifications:

• Previous management experience in fast paced high volume hospitality establishment 
• Ski resort experience is highly regarded
• Experience in assisting with planning, menu designing, coordination and execution of Food and Beverage activities and events
• Experience in management, training and development of food service teams 
• Strong administrative skills, including experience in scheduling, payroll, inventory, P/L reporting and budgeting 
• Strong working knowledge of MS Office (Word, Excel & Publisher)
• Proficiency in using POS systems and other related technologies 
• Knowledge & adherence of AHS and ALGC legislation (Proserve certification required within 30 days of commencing employment)
• Must poses class 5 Alberta Drivers license, and be able to provide 3 years claims free history
• Ability to follow all LLSA policies & procedures
• Strong leadership & problem solving skills
• Self-motivated, can work well within a team, with management as well as independently
• A three month probationary period applies
• A police background check, from your home country or province, will be required acceptance of the position
• Ability to ski/snowboard is a must

Work Schedule:

Night and Day Shifts – Business level dependent

Dress Code:

Business Casual – To be discussed at time of Interview