Customer Service Advisor

2 weeks ago

Campbell River BC VW L, Canada Campbell River Hyundai Full time

Campbell River Hyundai is seeking a Service Advisor to work in our busy Service Department. As a Service Advisor, you will be the customers first point of contact and be responsible for creating a great first impression

You will also guide the customer through their maintenance scheduling process and the repair of their vehicles. We are looking for a great listener and is a master at executing all the service processes with due diligence with customer service and safety in mind.

The applicant will need a keen eye for "the details"Strive to be a product knowledge expert, ensuring the dealership provides each customer with a personalized service experience.

The Service Advisor builds strong relationships with customers. Engages with the customer from the start of the appointment to the end of the appointment.

Only those selected for an interview will be contacted

.Specific Skills·

Excellent interpersonal skills with an upbeat and engaging attitude.·

  • Customer relationship skills including listening and the ability to communicate effectively.·
  • Excellent verbal communication and writing skills.·
  • Organized and pays attention to detail.
  • Flexible and open to change.
  • Take on special tasks as needed.
  • Conscientious.
  • Results oriented and accountable.
  • Ability to work independently or within a team.
  • Adaptable to work one Saturday in four.
  • Education & Experience
  • Minimum Grade 12 High School Diploma.
  • ·Preferably you will have up two years experience in the Auto Industry.
  • A fundamental understanding of automotive mechanical fundamentals

The position is Full Time with the opportunity to earn bonuses.

Job Type: Full-time

Pay: $40,000.00-$70,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking

Work Location: In person

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