Service Advisor
5 days ago
**Job Overview**
**Duties**
- Greet customers and assess their service needs.
- Provide detailed explanations of repair services and maintenance options.
- Upsell additional services and products based on customer needs.
- Schedule service appointments and manage the workflow in the service department.
- Communicate with technicians regarding repairs and maintenance requirements.
- Prepare accurate estimates for services and repairs, ensuring clarity for customers.
- Handle cash transactions and maintain accurate records of service orders.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
**Qualifications**
- Previous experience in a dealership or automotive repair environment is preferred.
- Strong sales skills with a proven ability to upsell services effectively.
- Excellent customer service skills with a focus on building relationships.
- Basic mechanical knowledge to understand repair processes and communicate effectively with technicians.
- Ability to handle cash transactions accurately and responsibly.
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
- A positive attitude and willingness to learn about new products and services in the automotive industry.
Join our team as a Service Advisor, where your expertise will help us deliver top-notch service to our valued customers
Pay: $20.00-$25.00 per hour
Expected hours: 37 - 45 per week
Additional pay:
- Commission pay
- Overtime pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
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