Service Coordinator/Dispatcher

6 days ago

Maple Ridge, British Columbia, Canada Cold Pro Refrigeration & HVAC Inc. Full time

Cold Pro is growing, and we'd love for you to grow with us

We're seeking a highly motivated
Service Coordinator/Dispatcher
to join our team. At Cold Pro, we're committed to reliable, high‑quality work, and we're looking for someone who thrives in a collaborative environment. As a Service Coordinator, you'll play a pivotal role in supporting our technicians, management, and customers.

Key Responsibilities

  • Answer phones and respond promptly to service requests
  • Dispatch technicians to service calls, monthly maintenance, and projects
  • Schedule service requests efficiently via phone and email
  • Open, issue, and manage work orders
  • Provide customers with timely updates on job status and workflow progress
  • Source, order, and track parts as required
  • Provide general administrative and operational support to the service department
  • Create and distribute schedules, notices, and other communications
  • Assist management with additional duties as required
  • Ensure compliance with company policies and procedures

Required Skills & Qualifications

  • 1–2 years of experience in a service coordination, dispatch or administrative role
  • Understanding of plumbing and HVAC systems (asset)
  • Familiarity with common parts, tools, and equipment used in the trade (asset)
  • Excellent oral and written communication skills
  • Strong organizational, interpersonal, and customer service abilities
  • Ability to work independently and collaboratively within a team
  • Proficiency in Microsoft Office and Outlook; quick learner with dispatch software
  • Strong problem‑solving and analytical skills
  • Detail‑oriented, efficient, and adaptable in a fast‑paced environment

What We Offer

  • Extended benefits after probationary period
  • Annual Health & Wellness plan after probationary period
  • Team‑building activities
  • Competitive salary based on experience

  • Service Coordinator

    6 days ago

    Maple Ridge, British Columbia, Canada Cold Pro Refrigeration & HVAC Inc. Full time

    Cold Pro is growing, and we'd love for you to grow with usWe're seeking a highly motivated Service Coordinator to join our team. At Cold Pro, we're committed to reliable, high‑quality work, and we're looking for someone who thrives in a collaborative environment. As a Service Coordinator, you'll play a pivotal role in supporting our technicians,...

  • Placement and Employment Coordinator

    18 hours ago

    Maple Ridge, British Columbia, Canada Discovery Community College Full time

    Discovery Community College offers a truly close-knit team of people who are passionate about changing lives. As a member of this team, you will Discover all the best of Community, in both work and life.About the Role:Discovery Community College (DCC) is committed to empowering students through practical, hands-on training that leads to meaningful careers....

  • Service Manager

    4 days ago

    Maple Ridge, British Columbia, Canada Allen Fire & Safety Services Ltd. Full time

    We are a growing company seeking an experienced Service Manager to join our team at Allen Fire and Safety in a full-time, in-office role. As our Service Manager you will play in integral role in managing the day to day operations of the service department. The ideal candidate will have a strong background in fire safety service management.Key...

  • Customer Service Manager

    2 weeks ago

    Maple Ridge, British Columbia, Canada Walmart Full time

    Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for...

  • Information & Privacy Coordinator

    3 days ago

    Maple Ridge, British Columbia, Canada City of Maple Ridge Full time

    City of Maple RidgeInformation & Privacy CoordinatorCompetition # 25-187Status: AuxiliaryDepartment: Police ServicesSalary: $ $41.63 per hourClosing: December 7, 2025 We strive for excellence as we deliver vital municipal services with innovation, accountability and efficiency to meet the needs of the community now and into the future. Be part of our story....

  • 25-187 Information and Privacy Coordinator

    5 days ago

    Maple Ridge, British Columbia, Canada City of Maple Ridge Full time

    Maple Ridge, British ColumbiaINFORMATION AND PRIVACY COORDINATORPOSITION OVERVIEW:The City of Maple Ridge is seeking a detail-oriented and knowledgeable Access to Information & Privacy Clerk to join our Police Services support team. This position performs specialized and technical clerical work related to processing requests for information in accordance...

  • Technical Services Technician

    3 days ago

    Maple Ridge, British Columbia, Canada Orica Full time

    Job description:About OricaAt Orica, it's the power of our people that leads change and shapes our futures.Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. ...

  • Cook

    2 weeks ago

    Maple Ridge, British Columbia, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $ $27.31 / hour Why Fraser Health?:Curious to learn what it's like to work here? Connect with usWe invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and...

  • Supervisor, Population

    5 days ago

    Maple Ridge, British Columbia, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $ $70.26 / hour Why Fraser Health?:We are currently looking to fill a Full Time opportunity for a Supervisor, Population & Public Health in Maple Ridge, BC.Maple Ridge and Pitt Meadows are two of Metro Vancouver's best-kept secrets. Framed by the breathtaking Golden Ears Mountain peaks, this area is...

  • Accounting Administrator

    4 days ago

    Maple Ridge, British Columbia, Canada Conteco Manufacturing Full time

    About Conteco Manufacturing:Conteco Manufacturing is a growing manufacturing company specializing in precision Mold Making and injection mold Manufacturing. We operate in a dynamic, fast-paced production environment where accuracy, efficiency, and teamwork are essential. We are looking for a reliable, detail-oriented Accountant to join our team and support...