Trailer Sales Account Manager

Fort Garry Industries is Canada's most trusted truck and trailer parts, sales and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada.

With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team and help with our continued success

Our Langley, BC Branch has an exciting opportunity for a Trailer Sales Account Manager to join our team

What You Will Do:

The Trailer Sales Account Manager is responsible for promoting and selling trailers and equipment within a defined territory, including making direct customer calls to develop relationships with both new and existing customers. You will work with your Branch Team Members to deliver a high-quality customer experience that exceeds customer expectations through the following tasks:

• Promote and sell trailers and related equipment within your assigned territory through regular customer visits and strong relationship development.
• Solicit trailer orders from existing customers and actively prospect new business to meet monthly and annual sales targets.
• Market and advertise trailer inventory using approved tools and in alignment with FGI's marketing guidelines.
• Act as the primary point of contact for customers and suppliers, addressing product inquiries, warranty concerns, and issue resolution.
• Provide exceptional after-sales support, including product training, demonstrations, and follow-up to ensure customer satisfaction.
• Develop and maintain a territory sales plan using the CRM system to track activity, monitor leads, and maintain accurate customer information.
• Coordinate trailer specifications, when possible, to support factory production capacity and minimize internal inventory requirements.
• Collaborate with other FGI branches to manage shared inventory effectively.
• Work closely with management to maintain appropriate inventory levels based on market trends.
• Arrange and coordinate shipping and delivery for customer orders and incoming stock
• Prepare weekly sales activity updates, including competitor insights and market conditions, for review with your supervisor.
• Manage expenses responsibly in accordance with FGI policies and maintain the company vehicle in clean, safe, and operational condition.
• Participate in annual inventory counts as required.
• Demonstrate strong communication, teamwork, punctuality, and adherence to company procedures.
• Contribute ideas to support ongoing improvement initiatives.
• Other duties as assigned.

What We Require:

• Up to 5 years of experience in heavy duty parts sales or similar industry (Agriculture, Equipment, Trailers) preferred
• Valid driver's license with 5 years of driving experience required
• Driver's abstract with no major infractions in the last 5 years required
• Must be able to meet the physical requirements : Occasionally required to lift and/or move up to 50 pounds from floor to waist, travel to customer locations on roadways and highways for long periods of time, frequent sitting, standing and walking at customer locations
• Excellent customer service skills - Dedicated to exceeding the expectations of external and internal customers
• Strong communication skills – Confident in delivering clear and detailed information to customers and team members
• Basic knowledge of Microsoft Office Suite and technology – Able to learn in-house systems
• Proficiency with multiple languages is an asset

What We Offer:

• Competitive Wages - PLUS Yearly Bonus
• Company vehicle, cell phone and laptop
• Great Benefits - Health, Dental, Vision, and much, much more
• RRSP Matching
• Health Spending Account - up to $500 per year
• Paid sick days and Short-Term Disability Benefits
• Discount on gym membership
• Retirement Perks
• And an overall great place to be

Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do, it's also the smart thing.