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Body Shop Estimator

2 hours ago

Moncton, New Brunswick, Canada Lounsbury Group of Companies Full time

The Opportunity
Lounsbury Chevrolet Moncton
is looking for a
Body Shop Estimator.
We are looking for someone who has previous experience doing insurance adjustments or has worked as an appraiser.

This role requires a lot of interaction with customers, so we are seeking a polite, friendly, and well-mannered individual to represent our company and the Chevrolet brand.

Why work for us?
Role
Lounsbury Chevrolet
in
Moncton
is a part of the Lounsbury Group of Companies. We invest in our employees through training programs and offer:

  • Competitive Wages
  • Group Benefits Plan, including health, dental, vision, life insurance, short-term disability, and long-term disability, that start on the first day of work (no waiting period)
  • Paid Vacation and Sick days (vacation is negotiable based on experience)
  • Company Pension Plan (after 6 months)
  • Employee discounts on cars, services, and Lounsbury Furniture
  • Career growth and continuous development

Responsibilities

  • Knowledge of Audatex or Mitchell Estimating Systems, with the capability to write a detailed automotive repair estimate
  • Greet customers in person and on the phone, offering assistance as needed and updating them on the status of repairs
  • Schedule appointments with customers
  • Open and close work orders and assist with final billing
  • Assist with parts ordering and receiving
  • Collect payment from customers and issue receipts
  • Assist in the daily shop production, including quality control of all vehicles being repaired
  • Inspect finished repairs/work before the vehicle is given back to the customer

Qualifications

  • High school diploma or equivalent is required.
  • Additional education in Automotive courses or certification will be an asset.
  • Experience in auto body experience
  • Minimum 2 years of experience in automotive estimating
  • Minimum 2 years of experience in customer service
  • Previous software experience in Audatex, Mitchell I-car training will be an asset.
  • Ability to work individually and as part of a team
  • High level of integrity and work ethic
  • Can effectively communicate automotive issues clearly
  • Must have a valid driver's license and a clean driver's abstract