Warranty Superintendent

1 week ago

Edmonton AB TS J, Canada DAYTONA HOMES INC. Full time

About Us:

Daytona Homes and City Homes, a Tacada company has been a leader in the home building industry since 1993. Providing superior crafted homes and exceptional customer service across western Canada as we continue to grow into the future. Offering opportunities for both personal and professional growth, excellent earning potential and, most importantly – having fun. We want to give our customers the best home buying experience possible and that starts with the best employees. We can't wait to work with you.

How We Work for You

  • Competitive wages & vacation time
  • Health and dental benefits immediately upon hire
  • RRSP Matching
  • On site gym – Edmonton Head Office
  • Flexible work schedule
  • Employee Assistance Program
  • Inclusive work environment
  • Volunteer opportunities
  • Employee pricing for Daytona home purchases
  • Tuition support & educational assistance
  • Company Truck or Auto Allowance (Field Positions Only)

Purpose:

Fosters repeat and referral customers through timely completion and quality workmanship of warranty deficiencies.

Key Objectives:

  • Demonstrate a professional appearance and attitude when working with trades/supplier partners and homeowners
  • Coordinates trades days directly with homeowners and trades partners
  • Perform basic carpentry and other tasks as required
  • Lead in primary and anniversary visit, deficiency completion and conduct repairs on smaller items to assist trades
  • Responsible for the care and maintenance of show homes on a regular basis, utilizing time between appointments
  • Provide technical knowledge to the construction team to help identify repetitive and potential deficiencies so they can be corrected
  • Address emergency or urgent warranty work, at times other than the specified intervals. Direct sub-trades to ensure such work is completed in accordance with the level or urgency
  • Adhere to and enforce the company's safety policies and procedures
  • Maintain positive relationships with trade partners
  • Create, manage and close work orders in assigned areas
  • Manage the emergency on-call phone 1 week at a time in rotation with other staff throughout the year
  • Other duties and responsibilities assigned

Skill Requirements:

  • Experience in service, warranty, or construction role,
  • Ability to read blueprints
  • Ability to work occasional evenings (on call rotation)
  • Exceptional verbal and written communication skills
  • Strong time management, organization and planning skills;
  • Ability to work independently with little supervision. Self motivated and reliable.
  • Ability to get along with various personality types and play an active role in the team
  • Basic computer skills, including Microsoft Outlook, Excel and Word
  • Valid drivers' license with clean drivers abstract
  • Comfortable using basic hand tool and power tools
  • Maintain a professional appearance

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