中英双语 Real Estate Operations

我们正在招聘一位细心、可靠、具备中英文双语能力的 Operations & Executive Assistant 加入我们的团队。

About Us

Carefree Home Sold Realty (安心卖房地产) is not a traditional brokerage—we are a results-oriented, marketing-driven teamerage on a mission to serve "First-timers": first-time buyers, new immigrants, and families making their first real estate move with professionalism, dedication, and trust.

Founded by Pris Han, a former Fortune 500 marketing executive, now with over 80,000 followers across YouTube, Xiaohongshu (RED), and WeChat Video Channel, we are the only Chinese-speaking real estate team in the GTA that consistently delivers 安心 (peace of mind) to our clients, while helping our team members grow with hands-on training and practical systems.

Role Overview

We are seeking a detail-oriented, dependable, and bilingual Operations & Executive Assistant to join our team.

This is a hybrid role that combines Brokerage Operations Compliance with Executive Assistant responsibilities to the Broker of Record.

The successful candidate must be fluent in English (close to native-level) and in either Mandarin or Cantonese Chinese (native-level). This is essential because the role requires preparing and reviewing legal real estate documents in English, while also supporting a large base of Mandarin- and Cantonese-speaking clients.

Key Responsibilities

Compliance & Brokerage Operations

Review, prepare, and audit real estate transaction documents for compliance, including:

• Agreement of Purchase and Sale
• Listing Agreements
• Brokerage compliance packages for Outside Sales Agents (OSA)
• Upload and manage brokerage listings and transactions in the MLS broker system.
• Maintain transaction checklists, organize records, and ensure accuracy across all files.
• Support onboarding of new agents and ensure they adapt smoothly to company systems.
• Assist in developing and refining brokerage SOPs.

Broker Support & Executive Assistance

• Assist the Broker of Record directly with:
• Property valuations and Comparative Market Analyses (CMA) for listings.
• Reviewing supplier/vendor contracts and service agreements.
• Client Q&A, property updates, and coordination during active deals.
• Scheduling, property searches, and booking/coordinating showings.
• Provide day-to-day administrative support to the Broker, ensuring efficient execution of ongoing listings and transactions.

CRM & Client Journey Management

• Manage and maintain the CRM (Follow Up Boss):
• Organize lead pipelines, troubleshoot automations, refine nurturing action plans.
• Ensure all new leads and inquiries are properly captured, categorized, and directed into workflows.

Marketing Support (can be trained)

• Assist with creating and placing digital ad campaigns (Google, Meta Ads).
• Support email marketing campaigns, including drafting and managing content.
• Provide operational support for content marketing initiatives as needed

Compensation

• Annual Salary: $43,000 – $55,000, depending on capability and experience.
• Full-time T4 position with EI and CPP contributions.
• Opportunities for growth into managerial capacity as the brokerage expands.

Qualifications

• Mandatory bilingual proficiency
• English: Close-to-native fluency (spoken and written), with the ability to confidently draft and review legal and compliance documents.
• 普通话或广东话: 母语或近母语程度的流利 (口语及书写).
• Minimum 2 years' experience in a similar operations, compliance, or administrative role within a real estate brokerage is preferred.
• Strong knowledge of real estate transaction documents and compliance standards.
• Excellent organizational skills and attention to detail.
• Strong proficiency with MLS, TREB tools, and real estate systems.
• Ability to multi-task and problem-solve in a fast-paced environment.
• Familiarity with CRM (Follow Up Boss preferred) is an asset.
• Experience in paid media and email marketing is a strong plus.

What You Get

• A stable, long-term career opportunity with a well-established and fast-growing bilingual real estate brokerage (Top 3 Chinese brokerage on Google; 80,000+ and growing social media followers).
• Structured training on compliance, transaction management, CRM, and valuation; optional exposure to digital marketing.
• Direct mentorship and collaboration with the Broker of Record.
• Professional development opportunities and online courses to advance your career.
• Supportive, collaborative team culture.
• Central Markham location, convenient for after-work life.

Our Core Values

At Carefree Home Sold Realty, our success is built on shared values:

Honesty & Integrity

We build lasting trust with first-time clients through unwavering honesty, integrity, and a deep sense of responsibility.

Professionalism

We uphold the highest standards of professionalism, offering expert guidance backed by experience and a culture of shared learning.

Continuous Self-Improvement

We are committed to continuous growth, embracing new knowledge and innovation to stay at the forefront of the industry.

Diligence & Dedication

We approach every client with focused effort, heartfelt dedication, and a strong commitment to timely, responsive service.

Job Type: Full-time

Pay: $43,000.00-$55,000.00 per year

Benefits:

• Paid time off

Application question(s):

• If your background aligns with the position requirements, we will invite you to complete an online career personality assessment - DISC, and submit a brief self-introduction video answering a few short questions. Do you agree to this process?

Experience:

• Real Estate Operations/Real Estate Assistant: 2 years (preferred)

Language:

• Chinese (required)

Work Location: In person