Sales and Business Development Associate

Xradar provides services to the construction industry. Our services include Concrete Scanning, Cutting & Coring as well as a variety of non-destructive testing & advanced reporting. Our clients typically include General Building Contractors, Mechanical & Electrical Contractors as well as other trades aligned to the construction industry.

As Xradar's Sales and Business Development Associate, you'll play a vital role in expanding our Eastern Canada operations. You'll be supported and encouraged to grow with every opportunity, gaining hands-on experience in a fast-growing, Canada-wide company. This role offers an excellent chance to develop and refine your sales and business development skills while working alongside a supportive team. You'll also be mentored by a highly experienced senior sales professional with over 11 years in the industry

You will make an impact on our organization by building & maintaining customer relationships, providing superior customer service, closing deals, and networking to build a strong pipeline of future customers. You'll use your experience and knowledge to strategically and consultatively help our clients with custom plans that meet their needs. This role really is the foundation of our wider Customer Service team.

As our Business Development Associate, your weekly responsibilities include:

• Build & maintain customer relationships (General Building Contractors, Structural Engineers, Building Owners, Mechanical Contractors, Electrical Contractors & other trades. You can do this by calling, holding meetings & presentations. 
• You will visit the offices of clients & construction sites building up relationships with Estimators, Project Coordinators, Project Managers as well as Site Superintendents.
• Leverage & network your relationships into a strong pipeline of future customers building more purposeful interactions with potential clients.
• Conduct follow-up calls with clients upon the completion of projects.
• Attend industry events & represent our brand.
• Provide superior customer service to our clients.
• Advise clients of "ballpark pricing" for some quick price requests.
• Consistent data entry into our CRM system, & periodic evaluation of our processes & procedures.
• Identify client pain-points & consultatively advise clients on the best services to fit their needs. 
• Visit site walkthroughs & report back to our estimator with some details so we can price.
  

On your resume, we'll be looking for certain skills and experiences, but nothing is strictly required; everything listed below is a bonus, not a must. What really matters is your attitude: someone eager to learn, confident, and willing to step up. We're looking for candidates who are hungry, humble, and smart; naturally personable; good listener; able to build trust; and genuinely enjoy working with people. You should carry yourself well, be sociable without being overbearing, and have the ability to read a room and adapt to different situations.

• Tangible impacts you have had in your past roles.
• Record of achievement with sales goals and building a pipeline - an asset.
• Experience in Construction is a bonus.
• Experience with Ground Penetrating Radar or NDT is a BIG plus.
• Experience estimating, quoting, and submitting formal proposals.
• Experience with Microsoft Office, G-Suite, CRM & Analytics.
  

During the interview process, we will be looking for:

• How have you shown exceptional interpersonal skills in a past role? You will have to communicate clearly, be inquisitive with clients, know when to listen & spot an opportunity.
• Tangible examples of your methods for identifying potential new clients
• How have you approached building a new relationship with a client in the past?
• How have you transitioned one relationship with a client into many valuable relationships with the same client?
• How have you managed client relationships over a period of time?
• Your experience with CRM software.
• Examples of problems you've faced & how you solved them.
• Your experience representing a brand at industry events.
• Examples of your ability to work independently, as well as collaboratively across several teams.
• Knowledge of construction processes and terminology.
• Your instinct for spotting opportunities.
• Examples of an ethical and honest approach to your work.
  

Why Xradar?

• We are committed to you, your training & development as well as your longer-term career ambitions. As we grow, you can too.
• We will offer you a competitive base salary based on experience, with a very attractive bonus/commission structure.
• We will give you a customizable benefits package including medical, dental, vision care, and RRSP options
• We are growing fast with offices across Canada, and we have just gone international with our first office in Malaysia.
  

To Apply 

Please submit your resume and cover letter online (ideally, in one document). While we thank all candidates who apply, only those deemed qualified by the hiring manager will be contacted.

About Us 

Xradar is the largest and most experienced provider of concrete scanning services, non-destructive testing (NDT), structural drawings, void & crack detection, and corrosion mapping across Canada. We are a COR-certified company that ensures safe working environments for our employees backed by safe job procedures and a vigorous training program.

Commitment to Justice, Equality, Diversity and Inclusion
Xradar is strongly committed to equal opportunities in employment. We believe in building an environment that is inclusive and supportive for all individuals regardless of ancestry, race, color, religion (including religious dress) or creed, national, ethnic, or social origin, including caste, sex, sexual orientation, or gender identity or expression, genetic information, age, disability, military or veteran status, medical condition, marital status, citizenship status, or other protected categories as provided by human rights legislation. Our goal is to build an organization that supports diversity inside out

We are committed to providing equitable and inclusive treatment to all applicants throughout the recruitment process, in accordance with applicable accessibility and human rights legislation. If you require accommodation at any stage of the recruitment process (e.g., for your interview), please don't hesitate to contact us at  We will be happy to support your needs to ensure a fair and accessible experience.