Weekend Logistics Coordinator

2 days ago

Cambridge, Ontario, Canada Superior Propane Full time
 
 
As a key member of the Operations Support Team, reporting to the Logistics Manager, the Logistics Coordinator will be responsible for proactively directing and dispatching the daily work schedules of Drivers to effectively and efficiently meet customer delivery needs. The Logistics Coordinator will also review and manage orders, removing obstacles and be responsible for updating and maintaining re-occurring fuel orders and daily activity within the routing system. 
 
This role includes weekend shifts, and we're looking for team members who can consistently work Saturdays and Sundays to help us deliver excellent service every day.
 
What you'll do: 

Build positive, collaborative relationships with all points of contact and work collaboratively to utilize available resources to successfully meet customer needs and expectations. 
Act as the primary point of contact for Drivers, dispatching daily work and ensuring order fulfillment. Monitor the progress and execution of the work plans and adjust schedules accordingly to minimize and prevent out of gas (OOG) occurrences. 
Troubleshoot and resolve issues encountered by the Driver, including routing or scheduling issues or conflicts, and activate fleet contingency plans when necessary. 
Confirm and verify delivery appointments, reschedule appointments and complete account maintenance as required to increase efficiency and to prevent OOG occurrences and improve response / delivery time to customers. Conduct interval analysis to ensure effective and timely delivery and minimal OOG to optimize the workbench. 
Ensures customers are aware of delivery challenges that might affect their delivery. 
Collaborate with Field Management to update and provide feedback on day-to-day operations, staffing activities and the achievement of performance standards. Immediately notify the Field Management of any safety, performance and attendance issues or successes. The Market Manager, as the direct manager of the Driver, will then manage the situation accordingly, addressing performance gaps to performance standards. 
Ensure the integrity of data within the ADD ERP System & Roadnet's Transportation Suite. 
Review, manage, and report on daily delivery transactions working with the Delivery Manager to achieve KPI targets. 

What you bring: 

Minimum grade 12 education, preferably with relevant post-secondary education, and/or technical certification in operations or logistics. 
Must be available to work every Saturday and Sunday as part of the regular schedule.
Strong ability to analyze data, including KPIs and use this information to solve problems and continuously improve performance. 
Ability to thrive in a fast paced environment that requires multi tasking and changing priorities.

Salary: 
$60,000–$63,000 annually (based on skills, experience, qualifications, and geography).
Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions.
This posting is for a newly created position. We do not use AI tools in the selection process and do not request pay history.
 
 

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