Special Finance Manager

NewRoads Chrysler Dodge Jeep Ram, a division of the NewRoads Automotive Group, is hiring a Special Finance Manager.

We are seeking an experienced and driven Sub-Prime / Special Finance Manager to join our team. In this role, you will deliver an exceptional customer experience while maximizing growth and profitability.

The ideal candidate is a goal-oriented, energetic, and enthusiastic leader who thrives in a fast-paced sales environment. You bring proven experience in sub-prime automotive business management, along with strong communication and leadership skills that inspire confidence and trust.

This position offers excellent opportunities for personal growth, career development, and advancement. To succeed, you must have the determination, passion, and drive to consistently achieve results.

Responsibilities of a Special Finance Manager role include:

• Establish contact with potential customers and ability to sell to the customers via phone, email, text and other means.
• Understand and document the customer's needs with detailed notes through the use of our CRM system
• Be consistent with the follow up process and responding to customers' inquiries in a timely fashion
• Evaluate and assess the customer's credit history, income potential and ability to pay
• Book appointments with customers to discuss various vehicle financing options along with warranty and aftermarket product options
• Negotiate with customers and lenders in order to secure the loan approvals and build a successful deal structure that's based on the customer's unique circumstances and credit situation
• Analyze, prepare, and process the automobile finance approvals
• Collect all the required supporting documents ahead of time to complete the funding process in timely manner
• Ensure the highest level of customer satisfaction at all times
• Ensure compliance with Government and OMVIC regulations

What You Offer:

• Minimum 2 years+ subprime sales experience
• Strong knowledge and understanding of automotive sales qualification, pre-approval as well as funding process
• Knowledge of used car market segment, familiarity with vehicles available on the market and understanding of automotive market trends
• Familiarity with the products offered by different subprime lenders, their scoring systems, and other qualifying criteria
• Understanding and hand-on experience with automotive finance process
• Ability to read, analyze, and fully understand credit reports
• Working knowledge of DealerTrack and automotive CRM system
• Excellent computer skills with knowledge of Microsoft Office Products
• OMVIC License is required

What We Provide:

• competitive compensation;
• access to major prime and subprime lenders;
• large inventory available;
• excellent employee benefits;
• health & wellness initiatives;
• community involvement activities;
• exceptional management support;
• and opportunities to advance your career in our expanding group.

Why work for us?

NewRoads Chrysler Dodge Jeep Ram is supported by the power of The NewRoads Automotive dealer group. With 50+ years of experience in the automotive business, we are a growing group of 8 dealership locations in the northern GTA.

We are proud recipients of the Canadian AutoWorld Dealership Employer of Choice Award for all five times we have applied, most recently in 2025. This award supports that we truly believe our associates are our most valuable asset.

We strive to have the following:

• A vibrant employee culture;

• A workplace that invests in individual and team performance;

• Customer enthusiasm through transparency and positive interactions;

• A company and associates that care for our community;

• A workplace where our associates work hard and have fun doing it

To see what we are up to, check us out on Instagram using our handle, newroadsauto or LinkedIn at NewRoads Automotive Group.

This job posting is for an existing position within our organization, and we are actively seeking qualified candidates to fill this role. We prioritize transparency in our hiring practices and stive to provide applicants with clarity regarding each opportunity's nature and purpose.

The NewRoads Automotive Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

The NewRoads Automotive Group is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants in advance; however, only those considered for an interview will be contacted.