Senior Business Analyst

Senior Agile Business Analyst

Position Status: Permanent Full-Time

Open Positions: 1

Location:
North York, Ontario (
On-site- five days per week
)

Starting Salary:
$73, 531 to $102,803 per year

Start Date:
December 2025

We are seeking an organized and efficient Senior Agile Business Analyst who has designed detailed user requirements and systems documentation to join our Information Technology Division.

What to expect in this role:

Reporting to the Manager, you will be responsible for:

• Lead and facilitate sessions with business units to gather requirements, refine and document use cases, business rules, scenarios, as well as functional and non-functional systems requirements for various technology projects, initiatives and software development.
• Analyze, validate, and translate functional and non-functional business requirements into conceptual design documentation to execute changes or enhancements to business processes, data/information, and digital products and services.
• Analyze existing processes, create process maps and workflow documents, and identify areas for potential improvement.
• Create, refine, and maintain user stories and associated deliverables such as "as-is" and "to-be" process flows and test cases to meet development and stakeholder needs.
• Write clear, concise, and technically sound requirements, expected outcomes and acceptance criteria that are ready for development.
• Support product demonstrations and end-user UAT activities and review test results to ensure specifications/requirements and acceptance criteria have been met.
• Evaluate evolving business requirements and recommend appropriate systems, alternatives and/or enhancements to current systems.
• Review and provide feedback on all project artifacts to ensure the organizations needs and expectations are met.
• Provide support to third-party project vendors and suppliers.
• Work closely with the Scrum Master in supporting Agile Methodology as needed.
• Report on status of assigned activities during the project's SDLC.
• Participate in project teams and committees, providing consultative support and fact-finding services.

What you need to qualify:

• Formal education and/or certification in Business Analysis from a recognized college, university, or organization is mandatory.
• Agile/Scrum certifications preferred.
• Minimum 4-6 years of demonstrated experience as a business analyst on information technology projects, modernization initiatives and agile software projects.
• Extensive experience in business analysis is required.
• Knowledge of accessibility guidelines (Web Content Accessibility Guidelines, WCAG) and
  Accessibility for Ontarians with Disabilities Act
  (AODA) legislation.
• Demonstrated use case creation and documentation, requirements storyboarding, story maps, user stories, and creation of testable requirements and test cases, demonstrated User Story writing experience.
• Proven ability to deliver under tight timelines, reconcile ambiguous requirements, and work with incomplete reference documentation.
• Strong knowledge of project and software development methodologies.
• Demonstrated experience in Agile, Scrum, and Hybrid IT delivery methodologies.
• Experience using Agile tools (i.e., Jira) and MS Office tools, including Word, PowerPoint, and Visio.
• Demonstrated business analysis, process design and technical expertise to accurately and objectively evaluate complex problems and provide expertise, proposals and recommendations to meet diverse business needs.
• Demonstrated ability working in a collaborative team environment with multiple stakeholders across an organization, including Product Owners, Scrum Masters, Project Managers, Developers, Business Owners, QA personnel, as well as external Vendors.
• Strong presentation, facilitation, and workshop skills.
• Well-developed oral and written communication skills, with the proven ability to effectively interact with all levels of an organization's hierarchy, including executives.
• Excellent client relationship and interpersonal skills, with a high level of comfort performing product demos to various stakeholders.
• Must be legally entitled to work in Canada.

How to apply

Our recruitment process reflects our mission to uphold the integrity and accessibility of the electoral process and to manage elections in an efficient, fair, and impartial manner. We offer career growth opportunities and a competitive rewards program.

How to apply

• Please submit your cover letter and resume,
  as
  one

PDF.
- Use format:
First, Last name

.

Please note
:
Applications without a cover letter will not be accepted.

How to request an accommodation

We are an an equal opportunity employer. We are committed to fostering an inclusive, equitable and accessible environment, where all employees feel valued, respected, and supported.

Under the
Accessibility for Ontarians with Disabilities Act
and the
Ontario Human Rights Code
, we provide accommodations to applicants with disabilities throughout the recruitment and selection process.

If you require a disability-related accommodation to participate, please call , send a fax to , TTY