Undergraduate & Communications Administrator

Date Posted: 11/03/2025

Req ID: 45810

Faculty/Division: Faculty of Arts & Science

Department: Centre for Indigenous Studies

Campus: St. George (Downtown Toronto)

Position Number:

Description:

About us:

The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The Centre for Indigenous Studies (CIS) is mandated to foster innovative, participatory research with urban Indigenous peoples and develop collaborations with Indigenous communities and community organizations. CIS cultivates research related to Indigenous pedagogy, methodologies and epistemology that focus on Indigenous peoples as cultural workers, social change agents, leaders and thinkers. CIS also supports the recruitment and retention of Indigenous graduate and undergraduate students, and is working to enhance the visibility of Indigenous peoples at the University of Toronto.

Your opportunity:

Reporting to the Centre Manager, the Undergraduate & Communications Administrator will provide communications, and undergraduate administrative support to the Centre for Indigenous Studies.

Your responsibilities will include:

• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
• Reviewing and approving changes to program requirements for exceptional cases
• Producing promotional and outreach materials
• Coordinating the preparation and distribution of program and/or course material
• Analyzing service delivery and/or internal processes and recommending improvements
• Writing routine documents and correspondence; generating reports
• Making minor purchases

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four years of relevant experience in academic program administration, including experience advising students on academic matters and degree program requirements.
• Recent and related experience in working with Indigenous communities preferably in a post-secondary education environment.
• Experience working with undergraduate programs including the application of academic rules, procedures, and guidelines.
• Experience in and extensive knowledge and understanding of the cultures and histories of the Indigenous communities in the Greater Toronto Area.
• Experience providing academic support to University Faculty, Instructors, TAs and staff in an academic department.
• Demonstrated experience in communications and outreach within a university or comparable environment.
• Demonstrated experience coordinating digital and print communications projects consistent with employer branding.
• Demonstrated experience planning and executing eventsfrom start to finish.
• Experience developing and implementing communications strategies and plans including digital media plans.
• Demonstrated ability to create concise, effective written content.
• Demonstrated experience with various social media platforms, including but not limited to LinkedIN, Instagram, YouTube, Twitter/X, Facebook and TikTok.
• Demonstrated experience with Canva, Microsoft Office, Drupal.
• Experience maintaining information on digital platforms.
• Experience updating event and promotional materials.
• Experiencing building and maintaining strategic partnerships with internal and external parties.
• Experience putting together status update reports.
• Exceptional written, verbal, and interpersonal communication skills, with the ability to collaborate effectively across teams and engage diverse audiences.
• Strong judgment to make decisions involving the implementation of policy and to respond to student and faculty matters.
• Demonstrated ability to respond and anticipate issues in a sensitive and professional manner.

Assets (Nonessential):

• Knowledge of the Centre for Indigenous Studies
• Experience using ROSI/ACORN, ROSI Express, Degree Explorer.

To be successful in this role you will be:

• Approachable
• Diplomatic
• Problem solver
• Resilient
• Resourceful
• Team player

Notes:

• If you are a current USW staff member, please apply using the "Current Staff Apply Here" button on the University of Toronto Careers page.
• This role may be eligible for an Alternative Work Arrangement in accordance with the University of Toronto's Alternative Work Arrangements Guideline.

Closing Date: 11/11/2025, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone:

USW Pay Band 12 - $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Student Services

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.