Manager, Undergraduate Programs

Date Posted: 12/16/2025
Req ID: 46428
Faculty/Division: Faculty of Arts & Science
Department: Department of Statistical Sciences
Campus: St. George (Downtown Toronto)

Description:

About us:

The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

The Department of Statistical Sciences is one of the top tenstatistics departments in North America, with our faculty developing numerous important innovations in statistical science. Our mission is to serve as a centre of excellence for statistical and actuarial research and education, across the campus, nationally and internationally. Research is centered on excellence in theory and methods, as many faculty members in the department have very successful collaborative research programs. Central to our vision for the next five years is to strengthen our national and international reputation in collaborative scientific activity, without compromising our core strengths.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

Reporting to the Director, Administration and Finance and under the direction of Associate Chair, Undergraduate Studies, (STA & ACT) the Manager, Undergraduate Programs is responsible for providing program development/management, strategic input and functional direction to ensure that all operations of Statistical Sciences Undergraduate Office are implemented in a proactive, professional, collegial and knowledgeable manner.

Your responsibilities will include:

• Building and strengthening relationships with stakeholders and partners of strategic importance.
• Planning and developing educational programs and courses independently.
• Conducting detailed analysis on program efficiency and student learning outcomes to inform program planning activities. Producing complex statistical and/or financial reports.
• Analyzing internal and external trends and recommending educational programming improvements.
• Implementing program improvements and maintenance of program standards. Implementing operational policies, procedures and best practices for the program.
• Developing and implementing targeted student outreach initiatives. Developing effective and cost efficient recruitment plans.
• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background.
• Planning and implementing workflow for a group and directing the activities of a group of staff-appointed employees all performing a similar function.

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum of six to seven years of recent and relevant experience in developing educational programs and student recruitment plans, conducting complex statistical analysis and reporting, drafting and implementing policies, academic student counselling and managing operational resources in an academic setting.
• Experience conducting qualitative and quantitative analysis on program efficiency and student experience and provide strategic input in program planning.
• Experience supervising staff and planning and implementing workflow for a operational unit.
• Experience interpreting student and academic policies, regulations and procedures.
• Experience managing and planning project/program resources.
• Experience implementing operational policies and procedures.
• Experience with developing and implementing targeted student outreach initiatives. Developing effective and cost efficient recruitment plans.
• Experience with developing effective and cost efficient recruitment plans.
• Strong working knowledge of word processing, database and spreadsheet software, including MS Office
• Working knowledge of the University's ROSI and ACORN Systems and/or other related student information system.
• Strong leadership skills with excellent judgement, strategic thinking and decision making abilities.
• Exceptional interpersonal skills with the ability to communicate with tact and diplomacy.
• Excellent organizational skills with the ability to complete projects and meet competing deadlines.
• Excellent relationship building skills with the ability to relate to all levels of faculty, staff, students andpartnerships in a manner which facilitates collaboration and cooperation.
• Excellent presentation skills.
• Excellent verbal and written communication skills.
• Excellent problem solving skills. Shows tact, diplomacy and good judgement.

To be successful in this role you will be:

• Accountable
• Communicator
• Decisive
• Intuitive
• Problem solver
• Responsible

This recruitment is posted to fill one full-time term position, ending on August 1, 2026. 

This role may be eligible for an Alternative Work Arrangement in accordance with the University of Toronto's Alternative Work Arrangements Guideline.

Closing Date: 01/05/2026, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Term 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
USW Pay Band $103,367. with an annual step progression to a maximum of $132,188. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Student Services
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.