Undergraduate Assistant

Date Posted: 11/11/2025

Req ID: 45976

Faculty/Division: Faculty of Arts & Science

Department: Dept of Economics

Campus: St. George (Downtown Toronto)

Position Number:

Description:

About us:

The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

The Department of Economics ranks among the top economics departments internationally and is ranked number one in Canada. Nearly 70 per cent of all students take at least one course in economics during their undergraduate studies and our faculty is committed to educating and inspiring them all. Teaching and research in our department span a wide range of fields including theory, applied data analysis and econometric methodology. Located in the downtown core of Canada's largest city, our department is immersed in a rich environment of rapidly expanding business and financial capital.

Under general direction of the Undergraduate Administrator and reporting to the Associate Chair Undergraduate Studies, this position provides administrative support to the Undergraduate Program Offices (BA and BSc, and BCom).

Your responsibilities will include:

• Providing detailed information to students on program and/or course requirements
• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Disseminating program and/or service information
• Coordinating program schedules with stakeholders
• Editing content for brochures, newsletters, websites and/or handbooks
• Determining logistical details and activities for events and/or programming
• Liaising with stakeholders to coordinate space and resource requirements
• Updating and maintaining records

Essential Qualifications:

• Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
• Minimum two years of related work in a university setting, providing front-line administrative support to academic programs, and responding to undergraduate students inquires.
• Experience responding to student and staff inquires on a variety of academic matters, and redirecting where appropriate.
• Experience interpreting and applying university policies and procedures (e.g. Code of Student Conduct; FAS Rules and Regulations; Academic Calendar)
• Demonstrated experience coordinating course and exam schedules
• Experience updating and maintaining databases and websites
• Experience coordinating events and program logistics
• Excellent computer skills. Familiarity with Microsoft 365 (Word, Excel, Outlook, OneDrive and SharePoint), experience with ROSI, ROSI Express, Quercus, Course Information System (CIS), eMarks, Crowdmark and Degree Explorer, or similar student based platforms is essential
• Experience providing general administrative skills such as maintaining records, disseminating information, scheduling appointments, and taking meeting minutes
• Good verbal and written communication skills.
• Excellent time management skills and ability to multi-task.
• Excellent interpersonal skills and ability to communicate effectively with students, staff and faculty.
• Ability to work as part of a team
• Demonstrated ability to organize work and successfully meet deadlines with competing priorities and interruptions
• Excellent customer service skills

Assets (Nonessential):

• Familiarity with Faculty of Arts and Sciences policies and programs considered a strong asset

To be successful in this role you will be:

• Adaptable
• Communicator
• Organized
• Tactful
• Team player

Closing Date: 11/20/2025, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget - Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band $63,963. with an annual step progression to a maximum of $81,797. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Student Services
Recruiter: Carolyn Wright

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.