Group Product Manager, Ways to Pay Payment Journeys

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of CIBC's team, the Group Product Manager – Ways to Pay Payment Journey will be responsible for developing and executing strategic initiatives on a range of payment services and journeys including Debit Cards, Bill Payments, and Pre-Authorized Debits (PADs). Working closely with the Director of Ways to Pay Payment journey, you'll be responsible for end-to-end client experience, product, and risks associated with the portfolio. You will have the overall responsibility to monitor business performance, support business operations, drive product strategy, and identify investment opportunities. You will be responsible in coming up with our product vision and roadmap to increase adoption and modernize end to end customer and colleague experience. In addition, you will be partnering with various teams within the bank to deliver product enhancements and features to achieve defined product vision and roadmap.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Product management - Strong knowledge and experience in product management, strategic planning, and project management sufficient to identify, develop, and implement approved initiatives (experience preferably in financial services).
• Analytical - Understand and interpret complex information, identify patterns and trends in new or strategic areas, and develop recommendations, often with minimal direction in order to respond to urgent business priorities.
• Leadership - Well-developed management and leadership skills sufficient to achieve results within a matrix organization, including the ability to bring about change at a senior level.
• Relationship management - Meet business objectives by managing relationships and working effectively with internal and external partners including Marketing and other lines of business, partners and vendors.

Who you are

• You can demonstrate experience in business planning, business model development and pricing best-practices (5+ years). You also have in-depth knowledge of [insert LoB specific product names] products. You have strategic planning skills sufficient to establish and co-ordinate complex assignments and projects which can be ambiguous in nature.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

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- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 25th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Data Analysis, Leadership, Planning Ability, Prioritization, Product Management, Results-Oriented, Strategic Objectives, Taking Initiative, Teamwork