Manager, Emerging Payment Products

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you
 

| Who we are 
  

We are a public purpose, non-profit organization situated at the centre of Canada's payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change. 
 

Payments Canada — where our country connects: 

Payments Canada — Who we are

| Our culture

With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada 

Do you want to make payments easier, smarter and safer for Canada? Join us today 

You need to work here if

You love working with passionate, ambitious and collaborative colleagues.You want to be challenged and lead unique initiatives.You want to grow, develop and become a subject matter expert in your field.You want your work to make an impact in your community and country.

Come and join us — where payments meet purpose

| What we are looking for

The Manager, Emerging Payment Products is a leadership role within the Emerging Payment Products team at Payments Canada, entrusted with both the direct management of a team and the hands-on execution of initiatives. In this capacity, you will lead and mentor a team comprising Senior Product Analyst(s) and Product Manager(s), fostering an environment of product evolution, collaboration, and continuous improvement. Your contributions will be instrumental in advancing Payments Canada's strategic vision and proactively shaping the future landscape of payments in Canada.

The Emerging Payment Products team is  responsible for the comprehensive product management and development of the Real-time Rail (RTR). This includes defining product strategy, overseeing the entire product lifecycle from conceptualization to launch and ongoing enhancement.  This includes collaborating with cross-functional teams and aligning and reconciling their respective roadmaps with the product roadmap.This includes collaborating cross-functional teams, ensuring integration and alignment of  the individual roadmaps of these diverse teams with the overarching product roadmap.  

Beyond the RTR, the team is tasked with exploring and evaluating emerging payment concepts that hold the potential to transform payments while meeting the needs of the ecosystem.  You'll work closely with the Research team, identifying new and emerging payment trends. This will involve conducting in-depth analyses to pinpoint areas of opportunity for forward-looking product development, ensuring that our offerings remain at the forefront of the evolving payments landscape. You will collaborate to translate research findings into actionable insights, driving the strategic direction of our emerging payments product portfolio.

| A day in the life

Your responsibilities as the Manager, Emerging Payments Products will include but are not limited to: 

Strategic Vision and Execution:

Driving the phases of product development and overseeing the entire product lifecycle from idea to post-launch analysis.Analyze existing data and actively shape the direction of key product development and management files from their earliest stages.Successfully drive product strategy and big-picture thinking, operating with a high degree of autonomy.Play a pivotal role in the annual corporate planning cycle, actively contributing to the strategic direction of Emerging Payment Products.

Relationship Management: 

Proactively building and maintaining strong, collaborative relationships with internal divisions, members, regulatory bodies, and stakeholders.Represent Payments Canada as the Real-Time Rail (RTR) and Emerging Payments Subject Matter Expert (SME).Lead and coordinate ideation, special assignment or issue resolution workshops, as required.Improve and optimize processes, foster relationships with cross functional teams.

Team Leadership: 

Mentoring, coaching, and providing constructive feedback to direct reports, strategically defining and managing team capacity.Establish and champion best practices and consistent standards for product documentation and overall team discipline.Serve as the primary escalation point for team-related issues, cross-functional conflicts, and resource constraints.

| What you need to be successful 

Undergraduate degree in Business, Economics, Finance, or a related discipline.Minimum of seven (7) years of progressive experience in product management, strategic business analysis, or leading end-to-end product services development, with a demonstrated track record of successfully launching products or initiatives, including five (5) years in a leadership capacity. Proven aptitude and demonstrated experience in identifying market opportunities, developing mutli-year strategies, and building scalable solutions to address user needs.Strong familiarity with the payments landscape and emerging payment technologies, including real-time payments, digital currencies, and mobile payment solutions. This encompasses an understanding of their technical architectures, use cases, and potential impact on financial services, as well as current market trends, regulatory changes, and competitive forces.Exceptional communication and influencing skills, with a track record of leading, executing, and delivering impactful cross-functional and cross-industry initiatives.Ability to thrive in a fast-paced and often ambiguous environment, demonstrating an entrepreneurial and collaborative spirit from conception to completion.Experience in developing strategic initiatives and creating detailed roadmaps.Demonstrated ability to lead, develop, and mentor individuals, including objective setting, providing feedback, and facilitating career development discussions.Experience working in a matrix environment is a strong asset, showcasing the ability to navigate complex organizational structures and collaborate effectively across various teams and departments.Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.

| Salary range

Based on qualifications and experience:  $112,364 and $140,455.

Please submit your application by November 17, 2025.

| What's in it for you?

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up.
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by our Executive Leadership Team.

| Our Commitment to Fair Hiring

At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate's qualifications meet job requirements.

It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.

| Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing  

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.

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