Income Verifier

7 hours ago

Burnaby, British Columbia, Canada Fairstone Bank Full time

Who We Are
Eden Park Inc. ("EdenPark") is a dynamic automobile finance subsidiary of Fairstone Bank. Come join Fairstone Financial as an Income Verifier. Be part of Canada's leading provider of responsible lending solutions to serve Canadians.

At Fairstone we invest in our
teams
. We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us

WHAT WE OFFER?

  • Work-Life Balance: Our 37.5-hour workweek promote a healthy balance.
  • Wellness: Tailored well-being solutions available 24/7.
  • Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays.
  • Community Support: Paid Volunteer Day to give back to your community.
  • Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan
  • Education: Tuition reimbursement program covering expenses up to $3,000 per year.
  • Development: Access to Fairstone Academy for comprehensive training and skill development.
  • Discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more.

A Regular Day For You Will Include

  • Review and verify applicant income and employment information
  • Process any income and/or trailing documents received
  • Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standard and turnaround times
  • Follow up with assigned dealerships to resolve pending/missing items via phone, fax and email, communicate and resolve issues
  • Update records of customer interactions, process customer accounts and file documents
  • Carefully review applicant proof of income and employment documentation to ensure legitimacy and accuracy
  • Contact employers over the phone to further corroborate the information in a professional manner
  • Provide prompt, efficient, detailed customer-oriented service to all stakeholders
  • Perform all other duties as assigned

Must-haves

  • You possess excellent verbal and written communication skills.
  • You thrive in a fast-paced, ever-changing environment.
  • You possess exceptional attention to detail while operating under a sense of urgency.
  • You have strong analytical and arithmetic skills.
  • You know your way through advanced internet browsing and have amazing investigative skills
  • You communicate clearly over the phone and have strong listening skills.
  • You can manage a busy workflow and multi-task effectively.
  • You are tech-savvy and know your way through Microsoft Office Suite and Outlook

Extra- Awesome To Have

  • Previous experience in a lending, automotive-related business, or financial services
  • Post-secondary education

Working Hours
Monday to Friday 11AM to 7PM PST with alternating Saturday shifts from 9AM to 5PM PST.

WE ARE PROUD TO BE RECOGNIZED AS
Great Place to Work Canada for 2025 and

Montreal's Top Employers 2025 by Canada's Top 100 Employers

Learn more:

Follow us on LinkedIn:

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type
Full time

Job Type
Permanent

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