Sales & Rentals/Shipping/Receiving

2 weeks ago

Cambridge, Ontario, Canada Long & McQuade Musical Instruments Full time $40,000 - $70,000 per year

Title
Sales & Rentals/Shipping/Receiving

Department
All Departments

Hours
Full-time permanent

*Availability Required*
Weekdays, Weeknights & Weekends

Location
175 Beverly Street

Cambridge, ON

*Job Description - Sales And Rentals*

  • Help our customers through the selling and renting of musical instruments and gear
  • Define the individual needs of every customer and match those needs with the right combination of our products and services
  • Demonstrate recommended products to customers and explain their features and benefits
  • Answer telephone calls in a timely and professional manner
  • Follow up on product orders with customers and suppliers
  • Use our common sense approach with customers to troubleshoot and solve problems
  • Maintain in-depth and current knowledge of our products, policies and procedures
  • Attend weekly staff meetings and periodic training sessions
  • Merchandise store to create an inviting environment for customers to shop
  • Participate in store maintenance, warehouse duties, and other related tasks

*Job Requirements*

  • Must be a musician who plays at least one instrument
  • Must be able to work weekdays, weeknights and weekends
  • Excellent verbal communication skills
  • Positive attitude and steady composure
  • Proven strong work ethic and commitment
  • High levels of energy and enthusiasm
  • Ability to excel in a fast-paced environment
  • Ability to recommend solutions in a confident and assertive manner
  • Good organizational skills and attention to detail
  • Previous experience in retail or sales is an asset

*Job Description - Shipping/Receiving*

  • Assist in the loading and unloading of delivery trucks
  • Pack and unpack goods for shipping and receiving
  • Inspect all incoming shipments for condition and verify accuracy against purchase orders
  • Distribute received shipments to respective departments within the store
  • Process outgoing shipments to suppliers and other Long & McQuade locations
  • Work with standard shipping documents and online shipping systems
  • Maintain shipping logs and properly file all paperwork
  • Keep shipping/receiving area clean and organized and ensure compliance with health and safety standards
  • Provide assistance to co-workers in stocking and restocking of merchandise
  • Provide assistance to co-workers in general housekeeping and store maintenance

*Job Requirements*

  • Must be a musician who plays at least one instrument
  • Enjoy working in a physically demanding and fast-paced environment
  • Strong organizational and time management skills
  • Ability to excel in a self-directed work environment
  • Ability to problem solve and trouble shoot
  • Basic computer literacy and arithmetic skills

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