Claims Assistant

Permanent Full Time

The main purpose of this job is to provide full administrative support for the entire Living Benefits Claims Department and is the main contact for our Living Benefit insurance partners in the field (agents, brokers, policyholders, Sales and Marketing Centre personnel, etc…).

What you will do

• Sorting, screening and entering of incoming mail, including fax and emails on the Claims Tracking System.
• Customer service and handling phone calls and emails as the main contact for the claims department
• Setting up new claims
• Picking up and sorting benefit and medfee cheques and putting them in proper envelopes
• Handling letters regarding our stale-dated cheques

What you will bring

• Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs.
• Excellent keyboarding skills;
• Good reading comprehension;
• Basic PC computer & Microsoft Office skills;
• Excellent communication skills;
• Strong customer service skills;
• Comfortable working in a technology based environment;
• A minimum of 1 year of cumulative work experience;
• A high school diploma;

The base salary for this position is between $39,100.00 minimum - $52,800.00 maximum annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.