Senior Business Systems Analyst

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money. 
 
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
 
At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences. 

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs

• Paid vacation, personal, and sick days for work-life balance

• Competitive compensation and benefits packages

• Work-life balance in a hybrid environment with at least 3 days in office

• Career growth and development opportunities

• Opportunities to contribute to community causes

• Work with diverse team members in an inclusive and collaborative environment

What's it like working as a Senior Business Systems Analyst at Questrade? 

As a Senior BSA, you will communicate with multiple stakeholders to elicit, define, analyze and document requirements for our cutting-edge application developments and enhancements to the existing ones. You will be responsible to manage, author and update various BA/BSA artifacts in an Agile environment.  You will be leading engineering teams as a Product Owner / Squad Leader on various platform initiatives.

Your mission is to help us spread creative thinking beyond existing industry practices for our exciting new projects, and play a key role in seeing them through to completion.

Need more details? Keep reading...

• Play the role of a Technical Product Owner, Squad Leader in an agile Scrum/Kanban engineering team

• Prioritize backlog items based on company OKRs and build a roadmap for your platform initiative

• Work with engineering team in Program Increments (PI) and deliver on committed OKRs

• Conduct interviews with subject matter experts (SME), management and end-users to elicit, define, analyze and document requirements for new products, projects and their enhancements

• Facilitate brainstorming sessions with various stakeholders within the organization

• Conduct walkthroughs of requirements, business logics and workflows of items in varying complexities, with different business and technology stakeholders in various levels to ensure comprehension and feasibility of requirements

• Produce or assist with of a variety of business/systems analysis artifacts including: 

  • Product backlog / user stories and epics

  • Business case / proposal

  • Discovery documents / Solution intents

  • Use case documents

  • Data models; current/future state flow diagrams

  • Presentations for requirement/solution walkthroughs

• Exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems

So are YOU our next Senior Business Systems Analyst? You are if you have…

• 5+ years experience in product development lifecycle as a BSA / Product Owner / Technical Product Manager

• Experience in the banking/financial/investment systems/solution development area

• Knowledge of writing/understanding/interpreting API documentation

• Knowledge in data analysis using SQL

• CSPO (Certified Scrum Product Owner), CSM (Certified Scrum Master) or other relevant business analysis certification an asset

• Computer science or computer engineering degree is an asset

• Genuine interest to help Canadians with their financial solutions

• Experience in the banking industry and knowledge of different types of banking products

• Exceptional skills in facilitating meetings, documentation, conducting interviews to elicit and write complete and detailed requirements.

• Solid understanding of business, data, process, and object-oriented analysis and modeling techniques. 

• Strong interpersonal, communication, documentation, conflict resolution and expectation/relationship management skills

• Ability to understand company-wide project initiatives, see cross-functional opportunities, and comprehend overall company business directives

• Commitment to requirements management practices with ability to control project scope creep and mitigate project risks and constraints

Sounds like you? Click below to apply

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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us. 

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review. 

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.