Technical Support Engineer

4 days ago

Mississauga, Ontario, Canada Synergy IT Full time $60,000 - $120,000 per year

Synergy IT Solutions looking for enthusiastic individuals to join its growing team, who has past experience of supporting Hybrid Infrastructures with minimum 5 years experience.

  • Knowledge and deep understanding of Active Directory, Windows Servers, and Azure AD.
  • Experience in scripting in PowerShell or similar (cross-platform PowerShell Core 6.0 is a plus).
  • Proficient with Lightweight Directory Access Protocol (LDAP).
  • Familiar with core network and virtualization concepts.
  • Microsoft Azure Cloud technologies.
  • Identity Management platforms and processes, i.e. DUO, Okta, SailPoint, CyberArk, Ping and others.
  • Familiarity with SSO, Zero Trust architecture and implementation.
  • System Center Operations Manager (SCOM), System Center Orchestrator (SCO), and System Center Configuration Manager (SCCM).
  • Serves as the lead for the deployment and implementation of public, private, and hybrid cloud security controls within on premise and remote virtualization environments. (Azure, VMWare etc.)
  • Act as a subject matter expert in knowledge of Microsoft Azure cloud services security features such as Azure Security Center, Windows Defender, Windows White Glove, Compliance Center, Sentinel, and Microsoft 365 workloads.
  • Collaborate with the IT department and other teams to improve asset management and accountability for cloud hosted infrastructure, controls, and integrations.
  • Designing and implementing new network solutions and/or improving the efficiency of current networks
  • Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP
  • Configuring firewalls, routing and switching to maximize network efficiency and security
  • Maximizing network performance through ongoing monitoring and troubleshooting
  • Arranging scheduled upgrades
  • Investigating faults in the network
  • Updating network equipment to the latest firmware releases
  • Reporting network status to key stakeholders

Job Type: Full-time

Work Location: In person

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