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Technical Account Specialist
1 day ago
Price Electronics ) a division of Price Industries, believes that Excellence matters, and continuous innovation offers benefits for everyone involved. This is why we invest in our modern, cutting-edge manufacturing facility in Winnipeg Manitoba, Canada. We have produced high quality, high reliability electronic assemblies for multiple markets for over 25 years. Consider joining us as we continue to innovate and grow.
What You Can Expect
Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.
Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being
PocketPills – You and your family will have free access to Canada's first Digital Pharmacy, PocketPills enables you to call, text or email the pharmacy care team from wherever you are. You will enjoy free delivery of your prescriptions and vitamins straight to your home.
Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
Gym Subsidy Program - Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App's.
As part of our Goals, Rewards, Improvement and Teamwork program qualifying teams can enjoy a monthly reward.
Personal and Professional Development - We are committed to helping you reach your potential through training and education.
Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you're invited to be a part of that.
Our convenient Price Café offers free Tea and Coffee.
Technical Account Specialist
The Technical Account Specialist is responsible for managing and growing new and key customer relationships for Price Electronics' contract manufacturing business. This role focuses on building strong, trust-based partnerships with customers while ensuring operational excellence in forecasting, supply chain coordination, and execution of customer agreements. The Technical Account Specialist serves as the primary point of contact for new customers and assigned accounts, driving profitable sales growth, maintaining high customer satisfaction, and ensuring that business processes are efficient, accurate, and aligned with customer needs. Key Responsibilities Customer Relationship & Business Growth
Selling Electronics Manufacturing Services (EMS) – building of customers PCBA assemblies, full turnkey high reliability products
Conduct Quarterly Business Reviews (QBRs) with key customers to review performance, address issues, identify new opportunities, and strengthen partnerships.
Understand customer and business needs to cross-sell and up-sell the company's services.
Establish productive, professional relationships with key personnel in assigned partner accounts/territories.
Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
Perform detailed competitor analysis and keep up to date on market trends.
Participate in networking events, tradeshows, and various sales visits.
Develop, negotiate, and implement customer agreements, ensuring terms and conditions are clearly defined and consistently followed.
Monitor agreement adherence (pricing, delivery schedules, quality expectations, liability terms) and take proactive action to resolve issues.
Sales & Forecast Management
Work with customers to obtain accurate sales forecasts and ensure timely communication to internal operations, planning, and supply chain teams.
Ensure blanket purchase orders (POs) and forecasts are properly consumed and reconciled to avoid shortages or overstocking.
Track forecast accuracy and collaborate with customers to continuously improve forecast quality.
Monitor and report on key account performance metrics, including on-time delivery, quality, and service levels.
Supply Chain & End-of-Life (EOL) Coordination
Work closely with supply chain and engineering teams to identify and communicate end-of-life (EOL) and obsolescence risks to customers.
Partner with customers to define last time buy strategies, replacement part selection, and risk mitigation plans.
The ideal candidate for this position will have:
Persistent, ambitious and have a strong drive for success with proven sales results.
Proven ability to manage complex accounts with long sales cycles and technical requirements.
Excellent interpersonal and relationship building.
Strong analytical skills.
Highly organized with strong attention to detail and process discipline.
Strong verbal and written communication skills.
5+ years of related work experience in Electronics and/or Manufacturing Industry.
Proficiency in CRM tools, ERP/MRP systems, Microsoft Office Suite and BI.
Degree or diploma in Engineering or Business considered an asset.
Ability to travel within Canada and the United States 10% of the time.
Price Industries Limited hires on the basis of merit and is strongly committed to equity and diversity. We welcome applications from all qualified candidates, including all genders, Indigenous peoples, persons with disabilities, members of visible minorities, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code.
We are happy to provide reasonable accommodation throughout the selection process and while working at Price. If you require support applying online because you are a person with a disability, please contact us at .
We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted.
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