Site Operations Coordinator

1 week ago

Toronto, Ontario, Canada Yondr Group Full time

About Yondr

Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world's largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints.

But we can't do this without you.

About the Role

Do you enjoy project planning and delivery, analytics, and delivering associated reports for a facility services team? Do you possess strong verbal and written skills? Is your attention to detail and accuracy best in class? If the answer is yes to these questions and you are excited about what is listed below, we want to learn more about you.

The Operations Site Coordinator plays a critical role in the efficient operation of a data center campus. This role involves a wide range of responsibilities including service desk management, financial administration, contract management, project support, and document management. The Operations Site Coordinator is a point of contact for vendors, internal teams, and the client, ensuring smooth operations and a well-maintained operations team.

Main Responsibilities

/ Managing service desk and be first primary point of contact for clients during office hours;

/ Ensure client requests are followed up and client receives proper feedback on all requests and raises actions if needed;

/ Creating and maintaining reports for the on-site operations team;

/ Finance administration for site ops such as raising PO's and adding receipts, in collaboration with YOps Commercial Team;

/ Contract management such as onboarding new vendors and contract updates, in collaboration with YOps Commercial Team;

/ Support the site projects team with project delivery by creating work proposals, scope of works (SOW's) and project documentation and control;

/ Partner with the Admin team to maintain the site calendar and coordinate visitor events;

/ Manage onboarding of new site staff, including managing badge access;

/ Support standard services and site critical services and functions;

/ Support the site ops team to work on client systems and be the first point of contact for IT issues;

/ Support and ensure proper document management system is maintained

/ Other duties as assigned

Qualifications and experience

/ Prefer 1-3 years experience working in a similar role;

/ Prefer experience working in a critical operational environment (equivalent to data center);

/ Proven planning and process management skills;

/ Exceptional written and verbal communication skills (English), be articulate, positive and efficient with your communication;

/ Working knowledge of Microsoft 365;

At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process.

Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.

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