B2B SAAS Sales Specialist

Sales Specialist at Snappy

Company Overview:

• Join Snappy, a leading B2B SaaS provider, renowned for delivering cutting-edge restaurant technology solutions, including POS, online ordering, reservations, and loyalty programs. We're currently seeking a results-driven Inbound Lead Specialist to augment our digital presence, drive organic traffic, and enhance our customer engagement.

Key Responsibilities:

The Inbound Lead Specialist will be pivotal in driving Snappy's growth strategy: SDR + AE

Sales and Business Development:

• Identify and Engage
  : Connect with potential clients, from individual restaurant owners to mid-market chains.
• Proactive Outreach
  : Actively seek new sales opportunities through lead generation, referrals, and networking.
• Cold Calling and Qualification
  : Initiate cold calls to identify qualified leads, gather information on their needs, and gain insights into their buying behaviors.
• Follow-Up and Nurturing
  : Maintain relationships with existing or inbound leads, developing sales opportunities via calls, email, and social platforms.
• Lead Management
  : Screen inbound leads from various sources, including the website, email inquiries, and direct phone calls.
• CRM Maintenance
  : Keep accurate records of new leads and update CRM data regularly.
• Reporting
  : Provide regular reports to management, recommending improvements for prospecting and growing qualified leads.
• Quota Achievement
  : Meet monthly quotas for closed business.
• High-Volume Activity
  : Demonstrated experience in high-volume cold-calling, prospecting, appointment setting, and nurturing sales success.

Product Knowledge:

• In-Depth Learning
  : Acquire comprehensive knowledge of our restaurant technology platform, pricing, and service packages.
• Effective Communication
  : Clearly convey the benefits of our services, emphasizing convenience, quality, and efficiency.

Client Relationship Management:

• Relationship Building
  : Develop strong, lasting relationships with clients, understanding their needs and preferences.
• Service Excellence
  : Address inquiries and concerns promptly and professionally, providing excellent service.
• Professionalism
  : Exhibit high professionalism in understanding customer issues and identifying appropriate responses.
• Technical Skills
  : Use CRM and other tools effectively to manage client information and updates.
• Target Driven
  : Demonstrated ability to meet targets, respect deadlines, and work under pressure.

Sales Presentations:

• Preparation and Delivery
  : Create and deliver persuasive sales presentations, highlighting the advantages of our restaurant technology platform.
• Customization
  : Tailor presentations to different customer segments, showcasing customized solutions.

Negotiation and Closing:

• Contract Agreements
  : Negotiate contract agreements and pricing with clients, ensuring win-win outcomes.
• Closing Deals
  : Successfully close sales, meeting or exceeding monthly and quarterly sales targets.

Appointment Scheduling:

• Efficient Coordination
  : Schedule service appointments efficiently, considering client preferences and scheduling constraints.
• Operational Optimization
  : Ensure that service scheduling is optimized for operational efficiency.

Marketing Collaboration:

• Strategy Execution
  : Collaborate with the marketing team to execute sales and marketing strategies, including promotions, campaigns, and lead generation efforts.

Qualifications
:

The ideal candidate will possess a blend of technical and strategic acumen, with proven experience in driving sales success. A deep understanding of products, negotiation, and presentations are essential, alongside the ability to work collaboratively with cross-functional teams.

Join Snappy
:

Be part of a team that is committed to innovation, excellence, and the delivery of world-class restaurant technology solutions. At Snappy, we value the contribution of every team member and provide a conducive environment for professional growth and development. Your journey to making a significant impact in the digital space begins here

Snappy is an equal opportunity employer and welcomes applications from all qualified candidates.

Application Process
:

Qualified candidates are invited to submit their resume and a cover letter detailing their relevant experience to or apply directly through Indeed.

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• Monday to Friday

Application question(s):

• Do you have inbound sales experience?

Education:

• Secondary School (preferred)

Experience:

• B2B sales: 3 years (required)

Language:

• English (required)
• Work Location: In person