Residential Property Administrator

Join Our Team at Strategic Group

Ready to grow your career with one of Canada's leading privately held real estate companies? At Strategic Group, we create spaces where people, businesses, and communities thrive.

About Us

At Strategic Group, our purpose is simple: Learning. Growing. Having Fun. We bring this ethos to life by innovatively envisioning, creating, owning, and operating real estate that transforms spaces and redefines possibilities.

As a fully integrated real estate company, we specialize in owning, managing, leasing, developing, and re-developing properties. Our entrepreneurial spirit and innovative thinking have made us a Canadian industry leader in office-to-residential conversions, completing more successful conversions than anyone else in the country. This focus is a driving force in our development business and reflects our commitment to creatively reimagining what's possible.

Our real estate portfolio spans high-end residential developments and commercial properties. Beyond real estate, our business interests include corporate finance and other industries, enabling us to deliver diverse and impactful solutions for our tenants, partners, and communities.

Guided by our mantra, "Creating value others can't, by seeing what others don't," we take pride in crafting unique solutions that leave a lasting legacy.

Our Values

At Strategic Group, our values guide everything we do:

• Team Player: We foster a supportive, accountable, and drama-free workplace where integrity and respect guide every interaction.
• Innovative: Creativity and unconventional thinking are at the heart of what we do, helping us uncover opportunities others might miss.
• Growth-Oriented: We are tenacious and passionate, thriving on challenges and embracing learning as we pursue new opportunities.
• Optimistic: With a positive mindset and solution-oriented approach, we tackle obstacles as opportunities to learn, grow, and have fun.

If you're ready to join a team that thinks boldly, acts innovatively, and works collaboratively, we'd love to hear from you

Position Overview

We are seeking a detail-oriented and proactive Residential Property Administrator to join our team. The ideal candidate will be responsible for managing and overseeing the day-to-day operations of residential properties. You will handle administrative tasks, tenant communication, lease management, maintenance coordination, and ensure smooth property operations while maintaining a high level of tenant satisfaction.

Key Responsibilities

Administrative and Tenant Management

• Oversee all administrative tasks, including tenant correspondence, work order management, service request processing, and accounts payable invoice coding.
• Review leases, prepare lease abstracts, and input essential information into the database.
• Coordinate tenant move-ins, ensuring the collection of necessary insurance, PAD, and contact information.
• Manage tenant move-outs, including stopping billing notices.
• Issue demand, default, and termination notices.
• Foster relationships throughout the organization to ensure a smooth flow of information.
• Assist in the preparation of annual budgets, including the collection and review of RFPs and contracts.
• Participate in and lead special projects and events.
• Perform other duties as required.

Financial Management and Reporting

• Conduct monthly reviews of rent rolls and pre-authorized debit reports.
• Assist in rent collection and outstanding arrears, prepare accounts receivable reports, provide commentary, and prepare account reconciliations as needed.
• Support the preparation of monthly ownership reports, including variance commentary.
• Update management report information in Excel spreadsheets monthly, including pivot table and formula updates.
• Collect monthly check meter readings and process tenant chargebacks.
• Assist in verifying CAM and Tax information for year-end adjustments.

Qualifications

• 3+ years of experience in residential property administration or management.
• Strong understanding of lease audits, rent rolls, accounts receivable, and financial reporting.
• Knowledge of the Residential Tenancy Act and property management best practices.
• Proficiency in Microsoft Office (especially Excel); experience with Yardi Voyager or similar software is an asset.
• Excellent interpersonal, customer service, and communication skills.
• Ability to build positive relationships with tenants, vendors, contractors, and colleagues.
• Strong organizational skills with attention to detail and the ability to manage shifting priorities.

Our Culture & Benefits

At Strategic Group, we're committed to helping you build a career you're excited about. If you're passionate about working with a dynamic, motivated team in a fast-paced environment, please submit your resume and cover letter today, and join us in making an impact.

We are proud to be an equal opportunity employer and celebrate diversity in all its forms. Our inclusive workplace ensures every employee feels valued and empowered to bring their best self to work.

As part of the Strategic Group team, you'll enjoy a competitive compensation package, including an extended health and dental benefits plan, company events, flex days, and more.

This position is based in Calgary, Alberta. Applicants must be located in Calgary or the surrounding area.

We appreciate all applications, however, only candidates selected for an interview will be contacted.