Barista & Server

7 days ago

Toronto, Ontario, Canada Roses Social Full time

Are you passionate about creating exceptional guest experiences? Do you thrive in a fast-paced environment where every cup of coffee and every pastry served contributes to a guest's memorable stay? Join our team as a Barista at Café X, located on the second floor of Hotel X Toronto.

What You'll Do:

As a Barista at Café X:

  • Greet customers in a friendly and welcoming manner.
  • Take customer orders accurately and efficiently, including special requests and modifications.
  • Prepare and serve high-quality coffee, espresso drinks, and other beverages following established recipes.
  • Operate coffee-making equipment, including espresso machines, grinders, and brewing machines.
  • Maintain cleanliness and organization of the café, including workstations, equipment, and dining areas.
  • Handle cash and process payments accurately.
  • Assist with stocking and replenishing café supplies.
  • Provide exceptional customer service including addressing customer inquiries and resolving any issues or complaints.
  • Follow health and safety regulations, including proper food handling and sanitation procedures.

As a Server at Roses Social:

  • Greet guests in a courteous and welcoming manner, escorting them to their tables and presenting menus.
  • Provide recommendations on food and beverage selections, taking orders accurately and promptly.
  • Deliver food and beverages to guests' tables with attention to detail and presentation, ensuring accuracy and timeliness.
  • Anticipate guest needs and respond promptly to requests, questions, or concerns, providing exceptional customer service throughout the dining experience.
  • Assist with table maintenance, including clearing plates, refilling beverages, and resetting tables for the next guests.
  • Process guest payments accurately, handle cash and credit card transactions, and reconcile receipts at the end of shifts.
  • Collaborate with kitchen and bar staff to ensure smooth communication and efficient service delivery.
  • Maintain cleanliness and organization of the dining area, including cleaning and sanitizing tables, chairs, and condiment stations.
  • Adhere to all food safety, sanitation, and responsible alcohol service regulations and policies.

What You'll Need:

  • Previous experience as a barista or in a similar customer service role is preferred.
  • Availability for early morning shifts (6:30 AM starts required) and Flexibility to work varying shifts, including weekends and holidays.
  • Knowledge of coffee brewing techniques and espresso drink preparation.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Attention to detail and a commitment to quality.
  • Ability to work effectively both independently and as part of a team.
  • Strong multitasking abilities and adaptability to work in different roles.
  • Smart Serve certification is required for alcohol service.
  • Legal eligibility to work in Canada.
  • Knowledge of food safety and sanitation regulations.
  • Basic math skills for handling cash transactions and making change.
  • Willingness to learn and adapt to new techniques and procedures.

  • What You'll Get:Growth and development opportunities Staff Meal Exclusive Discounts Health Benefits

  • Growth and development opportunities

  • Staff Meal
  • Exclusive Discounts
  • Health Benefits

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