Stylist at The Well

1 week ago

Toronto, Ontario, Canada Rodd & Gunn Full time $40,000 - $60,000 per year


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Stylist at Rodd & Gunn The Well





POSITION OVERVIEW-

This position takes part in assisting and supporting the
Lodge Manager and Assistant Manager in maximising sales and the day-to-day
operations of the Lodge, while ensuring customer needs are met, complaints are
resolved, and service is quick and efficient.

 KEY PERFORMANCE
INDICATORS

Sales to Budget

IPT (Items Per Transaction)

  Average $

Accessory Sales

  VIP Sign ups

KEY TASKS / ACCOUNTABILITIES

1. Sales

 2. Customer Service

3. Administration and Security

4. Maintaining visual Standards

5. Best Practice of Company Values


• Work with the Lodge team in the maximisation of sales and
provision of exceptional customer service in accordance with the Rodd &
Gunn sales training program and Sales Folder.


• Meeting set sales targets - this aspect of the work can be
demanding, often carried out in a busy and pressured environment, with sales
teams frequently expected to hit their targets;


• Stocking, replenishing and cleaning the Lodge


• Contribute to the minimisation of the Lodge's costs and
controllable expenses through pro-active and effective cost management.


• Effectively participate in administrative processes at a
Lodge level and ensure compliance with all policies, procedures, standards and
guidelines with respect to Finance and Administration, Stock Control, Point of
Sale, Quality, Visual Merchandising, Security and Occupational Health and
Safety.

 
• Support business
direction and strategy in accordance with Rodd and Gunn directives, standards
and guidelines.


• Adhere to company security policies in relation to cash
handling, back room and safe security.
• Participate in stocktaking


• Reflect brand values with personal presentation and dress
standards.
• Have a high level of product knowledge so that product features
and benefits can be passed on to the customer.

KEY RELATIONSHIPS: General Manager, Area Manager,
Lodge Manager, Assistant Manager, Sales Team, Coaching and Development Manager
and Brand/Visual Merchandising Manager.

QUALIFICATIONS-

Customer service experience

Exceptional Customer Service and Selling Skills

  Professional
written and oral communication skills

Basic computer usage skills

PERSONAL ATTRIBUTES-


• Demonstrated work ethic, integrity, loyalty, honesty and
professional conduct


• Reliable
• Self Motivation and Great energy


• Fashion Savy
• Have Initiative


• Desire to learn and grow

 
• "Can do", Positive
attitude


• Believes in brand values/culture


• Super Friendly- Know how to have fun

Please visit our careers page to see more job opportunities

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