Instruction and Administration Assistant

Purpose:

Osgoode Professional Development (OsgoodePD) is a revenue-generating professional education branch of Osgoode Hall Law School, operating within a highly competitive commercial market for professional and executive continuing education. OsgoodePD offers degree and non-degree programs to both domestic and international students. Offerings include full-time and part-time graduate degree and diploma programs, non-degree certificates, seminars and skills workshops, summer school and bridging programs, webinars, and custom training for corporations and government. Staff and programs are located at both the York University campus and OsgoodePD's downtown Toronto office. This role will be required to work out of all OsgoodePD locations which includes the Keele Campus, One Dundas (downtown) location, etc. on an as needed basis. The Instruction and Administration Assistant plays a key role in ensuring the smooth operation of OsgoodePD's program offerings by providing administrative support to instructors and the Manager, Academic Affairs and Instructor Support.

Education:

Community college diploma or 2 years recent experience (defined as within the last three years) working at York University and performing the same or similar tasks in addition to the minimum experience requirement listed below.

Experience:

2 years of recent related experience in program administration including setting up course websites, scheduling courses, making room bookings, acting as exam monitor, ordering supplies/materials, preparing contracts, etc. Administrative/secretarial work in a comparable, professional, client-service oriented and high-volume environment, preferably in an academic program setting with a university. Recent experience providing a consistently high level of responsive front-line client service to members of the business/corporate community required. Proven experience working with details in a consistently accurate, fast, and efficient manner.

Skills:

Highly developed organizational skills.

Excellent interpersonal and customer service skills with the ability to deal effectively, professionally, and personably with faculty and co-workers.

Demonstrated tact.

Ability to exercise discretion with sensitive issues and confidential materials.

Excellent oral and written communications.

Ability to exercise good judgment.

Ability to work independently with little supervision, ability to multitask in a fast-paced role.

Ability to work collaboratively and cooperatively as part of a small team.

Technical skills: Microsoft Word (intermediate-advanced), Microsoft Excel (intermediate), Microsoft Outlook (intermediate), demonstrated experience working with an online records system (e.g. SIS), experience using a learning management system (e.g. Moodle), preferably as an administrator.

Additional Notes:

Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.

If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal - YU Hire to be considered an internal applicant.

As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the 'Posted Date' on the job posting. Please refer to the 'Posting Intent' on the job posting.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.