Communications and Administrative Coordinator

Job Title: Communications & Administrative Coordinator

Location: Brock House Society, Vancouver, BC

Reports To: Executive Director

Position Type: Full-time (35 hours/week)

Benefits: Extended benefits package

Potential Start Date: January 12, 2026

About Brock House Society

Brock House Society (BHS) is a vibrant seniors' activity centre located in a heritage building at Jericho Beach in Vancouver. Serving adults aged 55+, we are a non-profit organization dedicated to promoting well-being, social connection, and lifelong learning through a wide range of intellectual, creative, recreational, and social programs. Our community includes 1,500 members and over 250 active volunteers who are integral to the success of our programs and daily operations.

Position Overview

The Communications & Administrative Coordinator plays a key role in supporting both the internal operations and external presence of Brock House Society. Reporting to the Executive Director, this position is responsible for coordinating communications, maintaining administrative systems, and supporting the delivery of programs and events. The ideal candidate will be a detail-oriented, tech-savvy team player with excellent communication skills and a passion for community engagement.

Key Responsibilities

Communications

• Design, write, proofread, and edit internal and external communications and marketing materials for both print and digital media, including the BHS website, weekly email newsletter, monthly magazine Gallimaufry, social media, Canva, and other channels.
• Ensure all communications are clear, consistent, and aligned with BHS's mission, both internally and externally.
• Plan, develop, and implement strategies to increase public awareness of BHS programs, activities, and events.
• Maintain timely communication with instructors, convenors, members, and external parties.
• Contribute to membership growth and retention through targeted marketing and outreach initiatives.
• Regularly update and maintain the BHS website to ensure accuracy and relevance.

Administrative Duties

• Maintain the ClubExpress database, ensuring accuracy and regular updates, and reconcile daily receipts in QuickBooks.
• Coordinate and maintain accurate calendar bookings using Google Calendar.
• Assist with office reception duties as needed.
• Identify and implement process improvements to enhance efficiency.
• Support office volunteers by ensuring they have the resources and guidance they need.
• Attend Marketing and Communications Committee meetings and collaborate effectively to achieve shared goals.
• Update and manage information in internal databases.
• Provide administrative support to the Executive Director, including assistance with grant applications and partnership development in reaching our strategical goals.

Program Support

• Assist with the organization and processing of program registrations.
• Provide administrative support to committee members as required.
• Update program information on the website and internal calendar, as directed by the Programs Coordinator.
• Help support events and provide logistical support as needed.

Qualifications & Experience

• Bachelor's degree or college diploma in communications, public relations, journalism, social work, or related field; or an equivalent combination of education and experience.
• Minimum of 2 years' experience in a non-profit or community-based setting, ideally with older adults.
• Experience in program coordination and/or organizational management.
• Proficiency in digital tools including QuickBooks, Google Workspace, Microsoft Office, and Zoom.
• Ability to learn and navigate ClubExpress (CMS/CRM platform).
• Excellent verbal and written communication skills in English.

Core Competencies

• Strong interpersonal and listening skills; effective communicator.
• High attention to detail and accuracy.
• Self-motivated, flexible, and collaborative.
• Maintains confidentiality and professionalism.
• Strong time management and organizational skills; able to multitask in a dynamic environment.

Additional Requirements

• Legally eligible to work in Canada.
• Willingness to work occasional evenings and weekends as needed

Job Type: Full-time

Pay: $57,000.00-$60,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• Life insurance
• Paid time off

Application question(s):

• Have you attached your cover letter?
• Do you have volunteer management and program coordination work experience?
• Do you have work experience working in a non-profit sector?
• When is your available start date?

Work Location: In person