Client Care Coordinator

1 week ago

Ottawa, Ontario, Canada LRO Staffing Full time

About The Opportunity
On behalf of our client, we are seeking a Client Care Coordinator based in Ontario to work on a fully remote basis. The ideal candidate has excellent customer service skills, stellar calendar management skills, a keen eye for detail, and thrives in a fast-paced environment supporting health professionals and clients with warmth and efficiency.

Duties include but are not limited to:

  • Managing schedules, appointment bookings, cancellations, and client communications using practice management software
  • Handling direct billing through insurance platforms and maintaining accurate spreadsheets/records
  • Responding to calls and emails professionally, resolving issues proactively to ensure seamless operations
  • Supporting team members with organized files, tools like Google Workspace and Slack, and quick problem-solving

About You
The successful candidate will have the following:

  • 3 years minimum in a healthcare administrative position, with customer service or client care experience
  • Must be based in Ontario, with a quiet and private work from home space
  • Tech-savvy with comfort using multiple digital tools; familiarity with practice management software, Google Workspace, and Slack preferred
  • High school diploma (post-secondary in office administration an asset)
  • Detail-oriented, reliable, self-motivated, professional, and able to multitask efficiently

About the Job
This is a full-time, permanent position for candidates based in Ontario. The hourly pay rate is between $22.00 to $25.00 per hour, dependent on experience. This is a fully remote work-from-home role, requiring a quiet and private workspace.

How To Apply
Please apply by clicking the "Apply Now" button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to If you are already registered with us, please contact your Senior Recruiter. Please quote job
18776
.

LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.

Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.

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