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Front Desk Receptionist

5 hours ago

Waterloo, Ontario, Canada The Armoury Sports Medicine and Performance Clinic Full time

Job Overview

The Armoury Sports Medicine is seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will be a professional, friendly, motivated individual. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.

Responsibilities:

  • Greet visitors and clients in a courteous and professional manner
  • Manage multi-line phone systems, screen calls, and direct inquiries appropriately.
  • Receive payments and process third-party insurance billing and private invoicing.
  • Schedule appointments and maintain calendars for practitioners.
  • Support practitioners and team members with administrative tasks as needed
  • Perform data entry tasks accurately using Google Workspace.
  • Handle filing, record keeping, and document management with attention to detail.
  • Provide customer support by addressing inquiries via phone or in person.
  • Maintain confidentiality in all aspects of patient interactions and transactions.

Skills:

  • Strong computer skills with proficiency in Google Workspace.
  • Excellent phone etiquette and customer service skills
  • Confidence interacting with people in person and on the phone.
  • Organizational skills with the capacity to manage multiple tasks efficiently.
  • Experience with multi-line phone systems and front desk operations
  • Knowledge of medical office procedures is a plus but not required
  • Strong customer service and communication skills

Job Types:

  • Part-time permanent

Education:

  • Secondary School (required)

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Type: Part-time

Pay: $17.60-$19.00 per hour

Expected hours: No more than 20 per week

Education:

  • Secondary School (preferred)

Work Location: In person