Customs Operations Manager

1 day ago

Montreal or Toronto Canada Trade Compliance Recruiting Solutions Full time

Customs Operations Manager TCRS4599

 

HIGH LEVEL OVERVIEW

The Customs Operations Manager is responsible for managing daily inbound and outbound customs operations for a global e-commerce company while enhancing efficiency, reducing cross-border costs, supporting rapid product movement, enabling supply chain footprint expansion, and ensuring compliance with all government regulatory agencies.

The position is open for candidates in the Montreal or Toronto area. 

Montreal is hybrid with 2 days in office, Toronto is remote.

EXPECTATIONS

  • Lead the Customs Operations team to drive continuous improvement and operational excellence
  • Manage daily operations with service providers and customs authorities in Canada and U.S.
  • Collaborate with the Compliance team to ensure accurate HS classification, valuation, origin, and FTA
  • Quickly identify and resolve issues that could delay the customs entry process
  • Track and report on customs operations KPIs and ensure performance targets are achieved
  • Build trusted relationships with internal and external partners to support trade compliance operations
  • Create & maintain trade operations procedures and processes – conduct training where needed
  • Monitor and assess global trade policy changes impacting customs operations
  • Foster a collaborative and supportive culture in a fast paced, changing environment

ESSENTIALS

  • 5-7 years of experience in trade compliance in Canada and U.S., retail or e-commerce industry a plus
  • Bachelor's degree in International Trade, Supply Chain/Logistics, or related field required
  • Certified Customs Specialist (CCS – U.S. or Canada) required; Licensed Customs Broker is preferred
  • In depth knowledge of the import entry process with U.S. & Canada Customs and regulatory agencies
  • Experience with HTS classification, country of origin, valuation methods, and Free Trade Agreements
  • Skilled at prioritizing under pressure and making sound decisions
  • Excellent organizational, communication, and problem-solving skills
  • Strong team management skills with ability to lead team in ambiguous situations
  • Proficient working with large data sets in Excel, Google Sheets, or similar tools

  • Customs Operations Supervisor

    7 days ago

    Toronto, Canada A & A Customs Brokers Full time

    **Overview**: We’re looking for a **Customs Operations Supervisor** to lead the Canadian Release Team at A & A Customs Brokers. This role is responsible for ensuring timely, accurate, and client-focused delivery of customs release services across all modes of transportation. As we shift into an increasingly tech-enabled environment, this role is critical...

  • Customs Operations Manager

    24 hours ago

    Montreal, Canada Trade Compliance Recruiting Solutions Full time

    Customs Operations Manager TCRS4599 HIGH LEVEL OVERVIEWThe Customs Operations Manager is responsible for managing daily inbound and outbound customs operations for a global e-commerce company while enhancing efficiency, reducing cross-border costs, supporting rapid product movement, enabling supply chain footprint expansion, and ensuring compliance with all...

  • Manager/front Counter Sales

    5 hours ago

    Canada XC Customs Inc Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Counter Sales Representative. As a Counter Sales Representative, you will be responsible for providing exceptional customer service and assisting customers with their purchases. This position requires excellent communication skills and the ability to work in...

  • Resident Manager or Team

    5 days ago

    Toronto, Canada RESIDENT MANAGER Full time

    This is a live-in position for a high-rise apartment building. If you are the type of individual or team who are self-starters, motivated and have a hands-on approach with the ability to work independently with mínimal supervision then this role is for you. **We are looking for an individual or team whose key responsibilities are**: 1. Building...

  • Operations Management Consultant

    8 hours ago

    Greater Toronto Area, Canada Operations Improvement Inc. Full time

    Company DescriptionOperations Improvement Inc. is a specialized management consulting firm that focuses on enhancing organizational performance through innovative strategies and operational improvements. By helping organizations increase revenue, cut costs, and embrace the principles of a learning organization, the firm prides itself on delivering tangible,...

  • Manager, Customer Operations

    5 hours ago

    Toronto, Canada Thentia Full time

    **About **Thentia** Thentia is a fast-growing, venture capital-backed software as a service (SaaS) company that is emerging as a world leader in government technology with a platform that is transforming and modernizing how regulatory organizations are conducting business. As a company of builders, thinkers, and owners, Thentia gives employees the...

  • Global Mobility

    3 weeks ago

    Toronto, Canada Isaac Operations Full time

    Seniority Level: Mid-Senior Employment Type: Full‑time Job Function: Human Resources Industries: Business Consulting and Services 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Who We Are While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a...

  • Global Mobility

    2 weeks ago

    Toronto, Canada Isaac Operations Full time

    Seniority Level: Mid-Senior Employment Type: Full‑time Job Function: Human Resources Industries: Business Consulting and Services 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Who We Are While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a...

  • Global Mobility

    5 days ago

    Toronto, Canada Isaac Operations Full time

    Job DescriptionWhat You’ll Be Doing.Team Support: Provide consistent support and guidance our Consulting team, acting as a key point of contact and ensuring they have what they need to navigate travel, clearance, and mobility requirementsImmigration & Visa Support: Prepare and submit standard visa and work permit documentation under the guidance of...

  • Customer Operations Manager

    1 week ago

    Toronto, Canada Indigo Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...