Quality Assurance Documentation Administrator

Quality / HSE - Quality Assurance

Quality Assurance Documentation Administrator

Grow with us Septodont is a global leader in dental pharmaceuticals and medical devices, employing over 2,000 people worldwide and operating six manufacturing plants across France, India, North and South America. With an international distribution network serving dental professionals in more than 150 countries, Septodont is committed to improving patient care globally.

In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing. Backed by a team of 693 dedicated professionals and modern facilities, we deliver high-quality, customer-focused solutions to partners around the world.

Join us and be part of a company that values integrity, collaboration, and the drive to make a real difference. Together, we are shaping the future of patient care and improving lives every day.

We have an opportunity for a Quality Assurance Documentation Administrator.

The QA Documentation Administrator reports to the QA Compliance Supervisor and supports the QA Documentation and Compliance team by maintaining both physical documents as well as the electronic document management system in alignment with Good Manufacturing Practices (GMP). The Administrator coordinates documentation services across departments, ensures accurate and current records in the electronic document management system (EDMS), and maintains secure filing systems for master documents and archived records. This position is ideal for individuals looking to begin a career in quality assurance within a regulated environment.

Documentation & Records Management

• Administer and maintain controlled documents, including master and working documents.
• Coordinate document updates, routing, and completion across departments
• Issue and track logbooks used in GMP operations.
• Ensure proper classification, archiving, and retrieval of quality records as per retention policies.
• Manage the transfer and inventory of archived quality records, including scheduling pickups/drop-offs and maintaining off-site storage records.
   

ENNOV System Administration

• Process Document Change Requests (DCRs) in the ENNOV system.
• Support users with basic ENNOV navigation and troubleshooting.
• Ensure timely and accurate data entry and updates within the document control system.

General Responsibilities

• Observe and support all safety guidelines and regulations.
• Demonstrate the Company's Mission, Vision, and Values.
• Perform other related duties as assigned.

Education:

• Post-secondary education in a scientific, technical, or administrative discipline.

Experience and Skills:

• 1+ years of experience in a GMP-regulated or administrative environment preferred.
• Familiarity with electronic document management systems (e.g., ENNOV) is an asset.
• Proficiency in Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Good communication and interpersonal skills.
• Ability to work independently and collaboratively.

Compensation:

Starting at approximately $56, CAD, with potential for growth based on qualifications and experience.  Total rewards include comprehensive benefits, bonus eligibility, and professional development support.

What we offer: 

• Excellent compensation/benefits package. 
• Bonus and reward programs.
• Discounted gym memberships.
• Programs supporting work life balance.
• Employee recognition program.
• Professional and personal development programs.
• Social events and spirit days 

We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. 
 
In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process. 

Permanent

North America, Canada, Cambridge