Customer Services Assistant 2
1 week ago
THE POSITION:
As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.HERE IS WHAT YOU CAN BRING:
Proven commitment to providing exceptional customer service
Strong team spirit
A friendly, patient and outgoing personality
Desire and experience in developing children, teen and adult programming
Demonstrated proficiency in readers' advisory, reference search strategy, and reference interview techniques
A solid work ethic and self-motivation
Knowledge of automated library systems
A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
A goal to strive for excellence
Computer experience with Microsoft Office plus excellent keyboarding skills
Eagerness to grow your skills, learn and explore
POSITION REQUIREMENTS:
Diploma in Library and Information Technology from a recognized institution
Up to six months work related and on the job customer service experience
Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs
ADDITIONAL INFORMATION:
Candidate should be prepared for a busy schedule of programming and outreach
Valid B. C. Drivers licence (minimum level 'N') is required
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