Director, Risk Data, Initiatives

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We're looking for our next Director, Risk Data, Initiatives & Systems. Could It Be You?
The Director will have critical responsibilities to lead strategic projects from a risk perspective with special emphasis on risk data infrastructure and systems. The incumbent will work with the Journey and the Product to define the roadmap for risk systems, implement the roadmap and manage the risk models, strategy within the system. This role will serve as a Single Point of Contact (SPOC) from Risk to define the risk system requirements for a new bank and banking products. The incumbent will be required to have a strategic vision of the risk systems and data infrastructure in a run state bank with multi-product LOBs. The Director will lead and manage many initiatives working with cross functional teams e.g., Journey, Products, Marketing, Technologies, Compliance, and other Risk teams.

Need more details? Keep reading…
In this role, responsibilities include but are not limited to:

Strategic Vision:

• Defining risk system requirements for end to end risk management for lending products.
• Identifying and managing various vendors provided solutions and onboard them.
• Defining integration plans for various systems.
• Clearly defining Risk Data strategy and working with Technologies to execute on them.
• Creating and managing a state of the art end to end risk system for adjudication, authorization, and account management for lending products.
• Setting standards and processes for data governance, accuracy and completeness.

Infrastructure and Data:

• Deploying the infrastructure for new product launch in a timely manner.
• Optimizing orchestration of vendor solutions with a strong emphasis on cost reduction without compromising on the ability to minimize credit, fraud and other risks.
• Defining and designing the Data strategy for production usage and offline analytical needs.
• Understanding business needs to architect the risk systems for flawless execution of the product plan with equal emphasis on meeting the risk standards.

Project Management:

• Managing projects with long timelines and multiple stakeholders.
• Collaborating with Journey teams to manage projects beyond risk impacts.
• Managing contracts with multiple vendors with a strong discipline on costs avoiding budget run over.

Leadership:

• Providing regular updates to senior executives on progress and challenges.
• Defining achievable milestones for long projects to ensure high morale amongst immediate and collaborative teams
• Developing in house expertise to manage the onboarded systems for self reliance and cost reductions.

So are YOU our next
Director, Risk Data, Initiatives & Systems
? You are if you…

• Hold a degree in computer science or software engineering with a business degree
• Have 10+ years of experience in managing credit systems and / or credit strategy
• Have experience with Tsys or HPS
• Have experience with an established adjudication and transaction modeling system
• Have experience with Fraud related systems
• Have demonstrated an ability to lead complex projects
• Have equal in-depth understanding of risk systems e.g., credit adjudication, transaction authorization, collection, frauds, and risk strategy
• Have experience with managing credit adjudication system
• Have a thorough understanding of how credit modeling and credit strategy works
• Are proactive, agile with a start-up mindset to move quickly
• Have experience of managing credit systems
• Are team oriented and persuasive with a collaborative mindset

Sounds like you? Click below to apply
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.