Director Technology Risk

Job Description
Job Posting Director Technology Risk (contract ending Dec 31, 2026)

You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement.
Who We Are
At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally.

What You'll Be Doing
The Director, Technology Risk will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. The mandate extends to vendor risk management. You will collaborate with various stakeholders across Canada to develop and maintain a comprehensive view of the technology risk posture including but not limited to the Business continuity function and its impact on the business. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.

• Provides subject matter expertise and technical guidance to technology aligned process owners.
• Ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
• Consults with senior business management to ensure technology assessments are aligned and inform business operational risk assessments in a meaningful, actionable manner.
• Works within the Cyber Security Technology & Controls, Tech Risk & Controls Frameworks Team, in partnership with stakeholders from across Global Technology, you will lead the global programs to accurately represent and maintain the firm's complex technology operations.
• Innovates and provides analysis and thought leadership to drive improvement and enhancement to the Firms' Operational Risk framework, platform and improve the End to-End Technology Risk Management lifecycle.
• Drives and leads change initiatives across the Firm's Risk Organization (both Technology and Business) to improve the understanding of technology risk.
• Establish a Proactive and Collaborative framework that ensures Personal Data of Fidelity Canada customers, employees and all other individuals' data subjects is Identified and adequately Protected.
• Collaborate with functional owners to document existing data protection controls, identify potential gaps and enhancements and follow-through on the completion of agreed upon changes.
• Focus on identifying Personal Data book of records systems and assess data protection controls in place, establishing action plans to address any potential gaps.
• Establish formal DPO review and attestation processes on existing controls.
• Build organization awareness on key data protection requirements.
• Promote collaboration between all the groups that own data protection controls in their respective areas.
• Establish and Conduct Privacy Impact Assessment for Fidelity Canada projects, systems and business process enhancements.
• Contributes to the development and execution of BCP plan and strategies.
• Supporting the business during actual BCP events, including logistical planning, event coordination, communication, and supporting business resumption.
• Partner with other IS teams to review and develop business recovery requirements and strategies.
• Ensure appropriate testing including test preparation, postmortem analysis and test issues are documented, investigated, resolved, or corrective actions will be applied when possible.
• Chair change management meetings, maintaining logs of all changes, risk ratings, approvals, and closure activities.
• Represent FIC's change management program including collaboration with FCC when possible.
• Maintain the ServiceNow Configuration database ensuring that all applications and processes are subject to change management and owners/approvers are up to date.
• Meet regularly with employees to provide timely feedback, support and coaching to foster individual and team growth and development.

• HR processes are being managed effectively

• Bonus goal development and attainment

• Preparing and delivering annual performance appraisals

• Employees are engaged, have the tools and resources to be successful, and have a clear understanding of what is expected of their role.

• Feedback from the senior leadership team.

What We're Looking For

• A strong ability to communicate (written and verbal).
• A strong sense of accountability and taking initiative to drive projects to completion.
• Emphasis on risk and audit an inquiring mind.
• Knowledge and understanding of clearing firm regulatory obligations, Canadian brokerage industry and brokerage operations, including the impact of technology on this market.
• Experience managing projects and scaling processes with company growth
• Ability to collaborate and influence across all levels of the organization.
• Effective presentation skills.
• Strong influencing skills. Gains acceptance of ideas and suggestions from business partners.
• Ability to plan, monitor, control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.

Expertise You Bring

• 7+ years of related experience.
• University Degree or equivalent work experience.
• Experience in risk management, audit and risk programs.
• Professional designation or certificate in audit, risk management or internal control (e.g. ISACA)

Nice to have

• Experience in using common technology controls industry best practice (e.g., from NIST, ISO, ISACA, etc.) frameworks.
• Completed or in the process of completing CSC or IFIC CA designation is considered an asset.

Current work authorization for Canada is required for all openings.
Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at

By applying to this job, you are consenting to receive an automated acknowledgement of your application.

• Some of the ways we'll help you feel valued and supported as part of our team Flexible working arrangements - 100% remote, hybrid, and in office options Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada's Top 100 employers for the last five years.

• Parental leave top-up to 100% of your salary for a period of 25 weeks.
• Up to $650 for home office equipment.
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice.
• Diversity and inclusion programs, including an active network of Employee Resource Groups.
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.

Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.
Why Work at Fidelity?
We are proud to be recipients of the following
Awards

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People
• Great Place To Work Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) - Best Place To Work
• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer

Designations

• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team