Director, Governance, Risk
16 hours ago
We have great people who do exceptional work. We take pride in building an environment of continuous learning and career advancement opportunities. Our teams are collaborative, curious, and dedicated to creating quality experiences. We love what we do, enjoy each other's company, and support initiatives to give back to our communities. We are looking for people to help us shape the future of Numeris, and have a lot of fun along the way.
The Director, Governance, Risk & Compliance (GRC) heads the GRC department, whose role is to ensure that Numeris, as well as its subsidiaries adhere to regulatory standards and internal policies, and that it operates in a principled, ethical, and lawful manner. The Director oversees and coordinates the company's governance, risk and compliance activities, as well as its client-facing contracts, with a focus on continuous improvement to enhance Numeris' effectiveness and efficiency in delivering products and services that meet client needs while meeting applicable regulatory requirements. The Director of GRC works closely with senior management in the furtherance of the GRC department tasks. What you will do
- Supports the board of directors, board and specific advisory committees and Numeris Members in fulfilling their roles and responsibilities. Oversees the preparation and distribution of board and committee meeting materials, records and ensures that Numeris' corporate requirements are met and maintained, including articles, bylaws and corporate filings.
- Oversees the development and maintenance of corporate governance policies, standards, and procedures that guide Numeris' activities and align them with its strategic objectives, and ensures that the governance framework is documented, communicated and maintained throughout the organization.
- Oversees the creation, negotiation, and ongoing management of client-facing contracts to ensure that all agreements accurately reflect Numeris' services, obligations, and regulatory requirements. Coordinates with internal stakeholders to draft clear, compliant contract language and works directly with subscribers to facilitate understanding and adherence to contractual terms. Monitors contract performance and renewal cycles, ensuring that all subscriber agreements remain current, address evolving client needs, and comply with applicable laws and policies.
- Oversees the compliance function, including: documenting and communicating policies and practices related to clients; development and content of member and client agreements, and other associated agreements and policies; oversees the calculation and communication of client/licensee fees and prices of ancillary services, internally and externally.
- Overseas the quality management system (QMS) function to ensure that Numeris meets the standards and requirements for quality management systems, including internal auditing against Numeris Compliance standards, as well as the Media Ratings Council (MRC) minimum standards.
- Supports Numeris' privacy office and ensures compliance with all relevant privacy laws, regulations, and corporate requirements, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA), provincial privacy statutes, and applicable compliance standards (i.e. SOC 2). Oversees the development, implementation, and ongoing review of privacy policies, procedures, and training programs. Monitors regulatory developments and advises senior management on emerging privacy risks and obligations.
- Supports the Information Security and Risk Auditor in identifying, documenting and mitigating risks across the organization. Assists in risk assessments and the development of risk management strategies in accordance with the principles and process articulated in Numeris' SOP: Risk Management.
- Works in close collaboration with client services, legal, finance, the PMO, IT, operations, P&C and research, in developing governance, risk and compliance programs to help in addressing Numeris' strategic challenges. Engages with external stakeholders, including directors, clients, and members to build trust, implement best practices and to foster collaboration.
- Manages people, with direct responsibility for recruitment, training/development, and performance management for the GRC team, and provides guidance and support as needed. Performs other management-related duties (e.g. department budget, oversees archives)
- Undergraduate degree in law, business, public administration, or a related field required.
- Law degree or legal training is an asset, especially for contract negotiation and regulatory compliance.
- Professional certification in governance, risk management, compliance, contract management, or privacy is desirable.
- Up to 7 years of progressive experience in corporate legal role, governance, risk management, compliance, or privacy.
- Extensive experience in contract management, including drafting, negotiating, and monitoring client-facing agreements, with a strong understanding of regulatory and legal requirements.
- Demonstrated experience supporting boards of directors and advisory committees, including preparation of meeting materials, minute-taking, and corporate filings.
- Proven track record in developing, implementing, and maintaining corporate governance frameworks, policies, and procedures.
- Direct experience overseeing compliance programs, including quality management systems (QMS), internal audits, and adherence to industry standards (e.g., Media Ratings Council).
- Experience managing privacy compliance programs, including policy development, privacy impact assessments, incident response, and privacy training.
- Experience collaborating with cross-functional teams (legal, finance, IT, operations, research, client services) and engaging with external stakeholders (directors, clients, members).
- Leadership & People Management: Proven ability to recruit, develop, and manage high-performing teams, including performance management and training.
- Strategic Thinking: Ability to align governance, risk, and compliance initiatives with organizational strategy and objectives.
- Analytical & Detail-Oriented: Strong analytical skills with meticulous attention to detail in documentation, reporting, and contract review.
- Communication: Exceptional written and verbal communication skills, including the ability to draft clear policies, reports, and contract and privacy language.
- Project Management: Strong organizational skills, with experience managing multiple projects, deadlines, and priorities.
- Stakeholder Engagement: Ability to build trust and foster collaboration with internal and external stakeholders, including senior management and board members.
- Technical Proficiency: Familiarity with governance, risk, and compliance software/tools, and proficiency in Microsoft Office Suite.
- Experience in not-for-profit organizations and board governance.
- Advanced math and financial analysis skills for fee calculation and contract pricing.
- Knowledge of regulatory frameworks relevant to media, technology, privacy, or data-driven organizations.
- Experience introducing and integrating AI tools in the GRC function, including evaluating, implementing, and managing AI-driven solutions for governance, risk assessment, compliance monitoring, contract analysis, and privacy management. Ability to assess risks and opportunities associated with AI adoption and ensure alignment with ethical, legal, and regulatory standards.
- Be part of an evolutionary journey in the audience measurement and data space; work on exciting projects, add value & make a positive impact to our Company.
- Competitive salary, benefits package and group savings and retirement program. (Health and Dental employer paid premiums).
- Flexible Work location (on-site offices in Toronto, Montreal and Richmond, remote – work from home, hybrid as required per role).
- Flexible Summer Hours Program between May - September.
- Paid Time Off during the holiday's closure between Christmas & New Year's Day.
- Education Reimbursement: For those wishing to pursue additional professional development, funding up to $1000 per year is offered (some conditions apply).
- Continuous learning and development via Percipio, our Learning Management System.
- Be part of additional programs such as MentorMe, which helps our employee's network, and grow within the organization.
- Leadership Training offerings for new and emerging leaders.
- Culture of great teams, coworkers and supportive leadership.
- Perkopolis: Participation in a program that provides exclusive discounts on products and services to employees. Perks include shopping discounts, movie tickets, services, event/show tickets and much more
Data-driven : Driving intelligence through data Conscious Transparency: Bringing transparency in a world dominated by Walled-Gardens Collaboration through trust: Working together towards achieving common goals People first: Increased employee experiences through flexibility and providing a voice for everyone Commitment to the best: Bringing the best solutions to Canada
Numeris is an equal opportunity employer
We are committed to creating an accessible environment for all our employees and foster a culture that focuses on diversity, equity, inclusion and belonging. We believe that a diverse workforce helps everyone contribute in meaningful ways towards our shared success.
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