Current jobs related to Customer Service Representative - Olds - Enterprise

  • Customer Experience Representative

    2 days ago

    Olds, Canada Parkland Corporation Full time

    At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America....

  • Customer Service Representative

    1 week ago

    Olds, Canada CARSTAR Olds Full time

    Duties & Responsibilities: - Answering multiple phone lines - Constant communication with customers, team members and insurance partners - Data entry - Scheduling of repairs and estimates - Organization and filing of paperwork - Receiving, entering, depositing, and reconciling payments of various forms - Keeping up with COVID-19 sanitization and safety...

  • Customer Service Technician

    2 days ago

    Olds, Canada Proall International Mfg. Inc. Full time

    **Customer Service Technician - Be the Problem-Solving Hero!** **Location**: Olds, AB | **Shift**: Full-Time | Monday-Friday, 8:00 AM - 4:30 PM Are you a **technical guru** who loves solving problems and helping customers get the most out of their equipment? Do you thrive in a fast-paced environment where **no two days are the same**? If so, we want YOU on...

  • Senior Customer Support

    2 weeks ago

    Olds, Canada Enterprise Holdings Full time

    A leading car rental service provider has an exciting opportunity in Olds for a Customer Assistance Representative Sr (CAR Sr). This part-time position requires providing excellent customer service and assistance with rental needs face-to-face and over the phone. Candidates should possess a valid Alberta Class 5 driver’s license and have at least 1 year of...

  • Part-Time Senior Car Rentals

    2 weeks ago

    Olds, Canada Enterprise Holdings Full time

    A leading car rental service provider has an exciting opportunity in Olds for a Customer Assistance Representative Sr (CAR Sr). This part-time position requires providing excellent customer service and assistance with rental needs face-to-face and over the phone. Candidates should possess a valid Alberta Class 5 driver’s license and have at least 1 year of...

  • Frito Lay Didsbury/Olds Route Sales Representative

    2 days ago

    Olds, Canada PepsiCo Full time

    Overview As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and...

  • Merchandising Representative

    5 days ago

    Olds, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? Do you love a physical job that will keep you busy? The Brick is actively seeking to expand our merchandising team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for...

  • Customer Support Technician

    30 minutes ago

    Olds, Canada Proall International Mfg. Inc. Full time

    **Customer Support Technician - Be the Problem-Solving Hero!** **Location**: Olds, AB | **Shift**: Full-Time | Monday-Friday, 7:30 AM - 4:00 PM - **Please note: This is not an IT position.**_ Are you a **mechanical guru** who loves solving problems and helping customers get the most out of their equipment? Do you thrive in a fast-paced environment where...

  • Personal Banking Advisor

    2 weeks ago

    Olds, Canada BMO Financial Group Full time

    A financial services company in the Town of Olds seeks a dedicated customer service representative to deliver personalized banking solutions. Responsibilities include guiding customers, collaborating with team members, and identifying business opportunities. Candidates should possess 1-2 years of relevant experience and a passion for customer service. A...

  • Service Advisor

    2 weeks ago

    Olds, Canada Cam Clark Ford Olds Full time

    collecting_**An excellent opportunity with a quickly growing, dynamic business **_ Cam Clark Automotive Group is seeking an experienced **Service Advisor**for our Cam Clark Ford location in **Olds, AB.** With over 20 dealerships and car service locations stretching across Alberta, British Columbia, Montana, Washington, and California, the Cam Clark Auto...

Customer Service Representative

3 weeks ago

Olds, Canada Enterprise Full time


Overview

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. 

Opening available at the following branch location:

  • 32580 RR11 43 OLDS, AB T4H 1P6

This is a part time position that pays $17.50 / hour 

We offer:  

  • Employee discount
  • Retirement savings plan
  • Training and development

Schedule:

  • Monday-Friday: 9:00am-3:00pm

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 



Responsibilities

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance 
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans



Qualifications

  • High school diploma or above required; some college preferred

  • Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support

  • Must have a valid Alberta Class 5 drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following schedule(s):Monday-Friday: 9:00am-3:00pm  
  • Must be at least 18 years of age.


Posted Salary Range

CAD $17.50 / Hour