user support technician
1 week ago
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- Work setting
- Hospital/health care establishment/health institution
- Office building
- Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Supervision
- No supervision responsibility
- Work conditions and physical capabilities
- Work under pressure
- Attention to detail
- Personal suitability
- Accurate
- Efficient interpersonal skills
- Organized
- Ability to multitask
- Screening questions
- Are you authorized to work in Canada?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- What is the highest level of study you have completed?
- Other benefits
- Free parking available
- Work Term: Temporary
- Work Language: English or French
- Hours: 32 hours per week
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