Microsoft Desktop Support Technician

7 days ago

Montréal QC, Canada Excis Compliance Full time

WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT CANADA
Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. From solving complex IT challenges to celebrating wins together, we put our people first.

Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users.
# Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting.
# Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding.


4–5 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.
# Experience supporting printers, AV systems, executive users, asset management, and reporting tools.
# Excellent customer service, communication, organization, multitasking, and documentation skills.
# valid driver’s license and personal vehicle required.
# Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments.


You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Apply now to join Excis in Canada and be at the forefront of IT support excellence

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