VP, Member Growth Marketing

About League

Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League's platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare's most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.

League's PaaS business, Powered by League, is rapidly scaling. Building on the proven success among our market-leading customers and partners including Highmark Health, Google, Pager, Manulife, Shoppers Drug Mart, and XO Health - our Health Solutions team is expanding and seeking a Senior Analyst, Health Informatics to help us achieve this next phase of growth.

Position Summary

League is seeking a performance-driven, innovative Vice President of Member Growth Marketing to lead the development and execution of lifecycle marketing strategies that activate, retain, and re-engage our members across all touchpoints. You will partner closely with our Member Behavior team to transform insights into high-impact campaigns and experiments, leveraging channels like email, push notifications, and in-app experiences to drive continuous growth in engagement and monthly active users (MAU).

In this high-visibility role, you will lead the strategy and execution of campaigns that accelerate user growth, reduce churn, and increase the value members receive from League's platform. You'll be expected to test and learn quickly, balance data-driven thinking with compelling storytelling, and build the systems and rigor required to measure, optimize, and scale member engagement across our customers.

You'll collaborate closely with product, health solutions, content, and commercial teams to drive alignment, execution, and impact. Your team will serve as the connective tissue between behavior science, product opportunities, and scalable growth tactics.

This is an exceptional opportunity for a lifecycle marketing leader passionate about making a measurable difference in people's health. If you're excited about using behavioral insights, segmentation, and experimentation to build a smarter, more human health experience—we'd love to hear from you.

In this role, you will: 

• Lifecycle Growth Strategy:  Lead the development of end-to-end lifecycle marketing strategies to increase activation, reduce churn, and maximize MAU across customer segments.
• Team Leadership & Execution:  Build and lead a high-performing Member Growth Marketing team. Establish clear priorities, coach for performance, and foster a culture of experimentation, agility, and results.
• Cross-Functional Collaboration:  Work hand-in-hand with the Member Behavior team to identify behavioral patterns and translate insights into actionable campaign tactics. Collaborate across product, content, engineering, and commercial teams to align strategy and execution.
• Experimentation & Optimization:  Design, launch, and optimize high-velocity A/B and multivariate tests across email, push, in-app, and new engagement channels. Measure what works, scrap what doesn't, and scale what moves the needle.
• Analytics & Reporting:  Establish robust performance metrics and dashboards to monitor campaign performance, user engagement trends, and MAU growth. Share insights and results regularly with executive and customer-facing teams.
• Customer Enablement:  Support Customer Solutions team with referenceable playbooks, one-pagers, and campaign frameworks that demonstrate how marketing tactics contribute to customer goals.
• Marketing Technology & Enablement:  Ensure the tools and data infrastructure are in place to support personalized, timely, and scalable engagement campaigns. Partner with product and engineering teams on data quality and activation workflows.

About you: 

• Proven experience leading growth or lifecycle marketing teams, ideally in digital health, SaaS, or consumer tech.
• Demonstrated success designing and executing lifecycle marketing programs across multiple channels (email, push, in-app).
• Deep understanding of user segmentation, personalization, and marketing automation.
• Strong analytical skills with the ability to interpret data, generate insights, and drive decisions.
• Track record of driving measurable improvements in user activation, retention, and churn reduction.
• Excellent communicator with strong cross-functional influence and storytelling abilities.
• Experience working with behavioral science or product analytics teams is a plus.
• Strong familiarity with Salesforce Marketing Cloud.

Security-Related Responsibilities:

• Ensure access management is performed in compliance with the employee's role and responsibilities
• Responsibility and accountability for executing League's policies and procedures within the department/ team
• Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
• Compliance with Information Security Policies

US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.

Compensation range for USA applicants only

$220,100 - $269,000 USD

CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.

Compensation range for Canada applicants only

$203,200 - $248,400 CAD

Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at

Our Application Process:
 
Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps

• You should receive a confirmation email after submitting your application.
• A recruiter (not a computer) reviews all applications at League.
• If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
• The final step is an offer, which we hope you will accept
• Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring.

Here are some additional resources to learn more about League:

• Learn about our platform, leadership team and partners
• Highmark Health, Google Cloud, League: new digital front door to seamless care
• Former Providence President and Workday EVP of Corporate Strategy join League Board of Directors
• League raises $95 million USD in Series C to build world's leading healthcare CX platform
• Forbes x League: The Platformization Of Healthcare Is Here
• Fast Company x League: If we want better innovations in healthtech, we need more competition

Work Location:

We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role's posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you'll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location.

Recognize and Avoid Employment scams. Practice safe job searching.

Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more here.
 
Use of AI Notice
We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment here.

Review our for information on how League is protecting personal data.

---