Staffing Services Coordinator

WHO ARE WE?

peopleCare Communities is a long-term care and retirement living organization that has operated throughout Ontario for over 50 years. In 2025, we were named one of Canada's Best Managed Companies for the twelfth year in a row. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, innovation capabilities, culture, commitment, and leadership. We are also accredited with Exemplary Standing, the highest award possible through Accreditation Canada's Qmentum program.

We are opening our brand-new 160-bed long-term care home in Tillsonburg this summer, creating full-time opportunities to work in a beautiful, modern new home. Hiring now for leadership roles, positions across all departments will be posted soon. Located in a vibrant and growing community with local transit and great amenities, this is your chance to be part of a new team and build a meaningful career in a supportive environment where residents, families, and team members feel welcomed and inspired.

WHAT WE OFFER

• Employer Paid Benefits
• Employer Matched RPP
• Employee Wellness Program
• Education Assistance Program

Why You'll Love This Role

This is a rare and exciting opportunity to be part of something brand new.

As we prepare to open our Tillsonburg Home, this role offers the chance to work alongside the Executive Director and Leadership Team from the very beginning—helping to build the team, shape the culture, and create a workplace you'll be proud to support for years to come.

For the first 4–6 months, your primary focus will be recruitment and onboarding, working in close collaboration with department leaders to support the build-out of teams across the Home. You'll act as a key partner and subject-matter expert, supporting leaders as they hire their teams in alignment with organizational policies, collective agreements, and best-practice workforce planning.

As the Home becomes established, the role will expand into a broader staffing and workforce support function, assisting leaders across all departments with recruitment, onboarding, education coordination, scheduling, payroll administration, and ongoing workforce requirements.

This role is ideal for someone who thrives in a dynamic environment, enjoys variety, and demonstrates flexibility in responding to evolving operational priorities. You'll play a central role in connecting people, processes, and leaders—ensuring consistent, compliant, and people-centred practices across the Home.

What You'll Be Responsible For

In this role, you will:

• Collaborate with department leaders to support full-cycle recruitment activities across all departments
• Support leaders in hiring their teams in alignment with organizational policies, collective agreements, and best-practice workforce planning
• Coordinate onboarding processes, including employment documentation, orientation scheduling, and system access
• Track and verify completion of pre-employment requirements, including credentials, licensing, police checks, and immunizations
• Coordinate education and training requirements across all departments
• Support department leaders in scheduling and administering probationary, provision, and annual performance reviews
• Support the maintenance and posting of departmental master schedules in collaboration with department leadership
• Support workforce planning efforts by monitoring trends related to coverage, absenteeism, and scheduling needs
• Ensure accurate and timely submission of payroll data
• Maintain accurate and up-to-date employee records in accordance with legislation, organizational policies, and collective agreements
• Maintain current working knowledge of collective agreement provisions, including pay rates, premiums, overtime, and leave entitlements
• Support managers with attendance management processes, WSIB documentation, return-to-work coordination, and retirement planning
• Complete additional duties as assigned to support the overall success of the Home

Who You'll Work With

You will work closely with the Resident Care Manager on nursing-related scheduling and workforce needs and collaborate with department leaders across the Home to support staffing and people operations. You will also partner with the People & Culture team at the Leadership Support Office, ensuring alignment with organizational policies, collective agreements, and best practices.

In this role, you function as a coordinator, advisor, and subject-matter resource—supporting leaders and decision-makers while contributing to a consistent, compliant, and positive employee experience.

What You Bring

We're looking for someone who brings both professionalism and heart. You'll thrive in this role if you have:

• A college or university diploma/degree in Human Resources, Health Administration, or a related field (or equivalent experience)
• 2–3 years of progressive Human Resources, staffing, or workforce coordination experience, ideally in a unionized or healthcare environment

peopleCare is committed to providing and arranging accommodation to candidates upon request.

Thank you for your interest in working with us