Accounts Receivable Manager

The Accounts Receivable Manager oversees all aspects of the Accounts Receivable (AR) functions within a dynamic, project-based construction environment. This position is responsible for leading both the US and Canadian teams, ensuring the accuracy and timeliness of Customer payments, while maintaining strong internal controls and adherence to corporate policies and directives. The manager drives process improvements, support system implementations, and lead initiatives aimed at improving working capital efficiency. This highly visible role requires a proactive leader who can balance day-to-day execution with strategic improvement efforts and foster collaboration across accounting and operational teams.

Key Responsibilities:

Leadership & Oversight

• Provide direction, training, and performance management for the Accounts Receivable teams, fostering accuracy, accountability, and customer relationships.
• Allocate and monitor team workload to ensure efficient processing and coverage across entities and regions.
• Oversee customer (external and internal) escalations, ensuring timely resolution and maintaining strong business relationships.
• Promote team development through continuous learning, cross-training, and assuring adherence to internal process requirements'.
• Lead harmonization of processes and workflows for the AR area, as well as definition of requirements for ERP
• Support proper integration between AR function and other functional areas, including project management and other non-financial departments

Accounts Receivable Management

• Oversee end-to-end AR operations, ensuring accurate processing of payments and customer refunds.
• Manage customer collections cycle and payment applications process
• Strategize with the Project Accounting and Operations Team to decrease divisional DSO
• Secure the proper management of lienreleases process in relation to customer payments
• Refer accounts to collection agency or legal team and own the follow-up process
• Reconciliation of Balance Sheet accounts related to area of responsibility
• Seek constant process improvement opportunities and propose relevant process changes to improve efficiency, timeliness, and redundancy reduction
• Develop and own action plans for managing working capital as it pertains to A/R Provide recommendations to improve controls, automate cash collections, and digitize records Assist with Unclaimed Property reporting and audits

Financial Control & Reporting

• Prepare and review monthly reconciliations for assigned GL accounts (e.g., AR-related balances), including unapplied funds.
• Support working capital management through accurate cash forecasting, monitoring of DSO
• Provide operational reporting, audit schedules, and analysis to Accounting and Operations leadership as needed.
• Support both internal and external audit requests.

Other Key Functions

• Coordinate acquisition-related AR activities, including change-of-ownership communication, customer onboarding, and employee training.
• Prepare annual and quarterly reports as required
• Maintain positive customer relationships while balancing working capital objectives.

Required Qualifications:

• Bachelor's degree or higher in Accounting, Finance, or equivalent industry experience; minimum of 5+ years of accounting experience, including 3+ years in a supervisory or managerial role
• Demonstrated experience and strong knowledge of construction accounting and project-based financial processes
• Strong understanding of GAAP principles, and construction industry related compliance e.g. lien programs
• Knowledge of working capital management, cash flow optimization, and DSO monitoring
• Strong analytical skills with high attention to detail, accuracy, and data integrity
• Proven ability to maintain confidentiality and handle sensitive information
• Excellent communication and interpersonal skills, with the ability to partner effectively across multiple departments and business units
• Strong problem-solving skills and ability to thrive in a fast-paced, high-growth environment, balancing strategic initiatives with operational execution

Preferred Qualifications:

• Demonstrated success managing cross-functional projects involving finance, operations, procurement, or IT systems.
• Experience partnering with accounting transformation or integration leaders to align processes, harmonize workflows, and support ERP conversions or system implementations.Experience with ERP implementations

Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers; manual dexterity required for frequent reaching, and lifting of small objects, and operating office equipment.

Working Conditions: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
• Travel may be required.

Pay Rate: $95,000 - $120,000 DOE

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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