Scheduling Coordinator

Carecor Health Services is looking for dedicated and compassionate Scheduling Coordinators to join our amazing team.

Why Choose Us
Our reputation of quality is enhanced by the dedication of our people and the relationships we build. We are committed to connecting employees with flexible and rewarding work. Our "exemplary standing" with Accreditation Canada is held to the highest regard and is a testament to the fact that we uphold the same hiring standards and patient care delivery as the facilities in which we serve.

• We are proud to offer competitive pay and employee group benefits to suit your health, dental and insurance needs.
• Our team is dedicated to build strong relationships with our people by listening to your needs and providing the tools, guidance, and support for you to be successful.

Job Summary
The Scheduling Coordinator plays a crucial role in healthcare settings by ensuring that healthcare providers are scheduled effectively to meet the needs of clients. This involves a variety of tasks and responsibilities: Understanding Staffing Requirements, Maintaining Provider Availability Information, Matching Providers to Shifts,

Communicating Schedules, Handling Schedule Changes and Reporting. This role requires strong organizational skills, excellent communication abilities, and a keen attention to detail. The Scheduling Coordinator must be able to balance the needs of clients with the availability of healthcare providers to ensure that all shifts are covered. They must also be able to adapt quickly to changes and handle scheduling issues efficiently and effectively.

Position

• Full-time, temporary, 6 month contract x 1 position

Hours

• 37.5 hours per week.
• Hours of Operation for the Scheduling Department are 5am – 9pm.
• Must be available for a variety of shifts; days, evenings, nights, weekdays, and weekends.

Office Location
7071 Bayers Road, Unit 276, Halifax, NS

Responsibilities
The Scheduling Coordinator performs any combination of the following duties under the supervision of the Scheduling Office Supervisor. The Scheduling Coordinator reports to the National Staffing Office Manager.

• Scheduling healthcare providers/employees by matching the staffing requirements of Carecor's clients.
• Contact healthcare providers/employees to determine availability.
• Match available healthcare providers/employees to facility client requests.
• Provide excellent customer service – first contact by phone, in person and electronically for Clients.
• Manages requests in a timely manner, based on priority, Up-sells and offers service to Clients
• Update Scheduling Software.
• Record and document all requests, schedules, and communications into scheduling software program and on manual systems as required.
• Assist with payroll and invoicing issue investigations.
• Initiate Instant Pay requests for healthcare providers.
• Print daily reports as defined, forward and file as required.
• Promote Carecor's staffing services to facilities and health care providers.
• Participate in special projects and meetings as assigned by the Supervisor.
• Staffing Office Meets target goals related to staffing productivity indicators; (inbound/outbound calls fill rates, offering staff out.
• Other duties as required.

Qualifications

• Grade 12 High school diploma or equivalent.
• Strong computer/technology skills; including employee databases, scheduling systems, other computer programs, and Microsoft systems (PowerPoint, Word, Excel, Outlook).
• Strong communication (written, verbal, non-verbal) skills.
• Conflict resolution skills.
• Strong teamwork skills, outgoing personality, and strong conflict resolution skills.
• Takes initiative. Ability to work independently.

Requirements

• Must be able to read, write and speak fluent English.
• Must possess evidence showing the legal right to work in Canada and all licenses as required for employment in Nova Scotia, per the qualifications noted in the Education and Training section.
• Willing to undergo a Police Background Check and/or Vulnerable Sector Search as a condition of employment, with 'clear' results and renewed as required by Carecor policy.
• Must be fully vaccinated for COVID-19 (minimum 2 doses).

About Us
For over 35 years, we proudly attract and retain staff to our professionally skilled and supportive team. We specialize in patient care staffing and have expanded our reach through acquisitions, partnerships, and additional service offerings - becoming a predominant staffing agency in Canada. Our reputation of quality is enhanced by the dedication of our people and the relationships we build. We are committed to connecting employees with flexible and rewarding work to meet their personal and professional goals. In addition to celebrating our quality staff, we are proud recipients of the Exemplary Standing award from Accreditation Canada.

Carecor Health Services Ltd. is a subsidiary of Bayshore HealthCare, a leading provider of home and community health care services.

Carecor is in accordance with provincial Accessibility Regulations as well as Provincial Human Rights Code legislation.

We thank all applicants who apply. Only those selected for an interview will be contacted.