Operating Room Scheduler

GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an 'owner' of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

Urology

Overview of Position:

Serves as the point of contact for the surgery department for the purpose of scheduling procedures. Responsible for coordinating schedules of physicians, operating rooms and other necessary staff. Reports any problems to the appropriate manager or clinical coordinator.

ESSENTIAL DUTIES

1.    Accurately schedules patients for surgery.
2.    Schedules operating rooms, surgeons and special equipment staff for procedures.
3.    Distributes pre and post-operative information to patient.
4.    Sends and receives fax and email documents, maintain necessary documentation and logs.
5.    Consistently reviews work processes to achieve maximum productivity and efficiency during the assigned shift.
6.    Performs other functions as assigned.
7.    Communicates routinely with anesthesia providers and surgery management to ensure effective use of surgery schedule time. 

QUALIFICATIONS

1.    High school graduate or equivalent.
2.    Basic understanding of medical procedures and processes, knowledge of medical terminology.
3.    Ability to retain information, multi-task, and work with minimal supervision.
4.    Ability to work independently and under pressure in a complex and changing working environment.
5.    Excellent listening, verbal and written communication skills.
6.    Excellent computer skills with experience using MS Office, data entry skills.
7.    Ability to provide outstanding customer service and maintain a high degree of confidentiality.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS

1.    Living the Genesis Mission, Vision and Values: 

• Performs work in a manner that is quality focused.

• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.

• Results oriented and focused on achievement of objectives.

• Acknowledges and responds to the diversity of people and the situation.

• Encourages peers (others) to be owners of change.

• Always makes the effort to anticipate and exceed customer needs and expectations.

• Possesses the ability to engage others with patience and understanding.

• Acts in a manner that creates positive first and lasting impressions.

• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care  (patients/families, physicians, co-workers, all other internal/external customers)

• Introduces self and role…connects with everyone.

• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.

• Asks for and anticipates needs and concerns of others.

• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)

• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.

• Responds to requests in an appropriate and timely manner.

• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 

• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 

• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)

• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment

• Demonstrates Slips/Trips and Falls Awareness.

• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

1.    Works in an office environment, but may be required to drive to other locations.  
2.    Answers telephone calls, uses personal computer and other business machines extensively, which requires the ability to apply finger dexterity.  Individual bends, reaches, pushes and pulls file drawers to file records and reports.
3.    Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.
4.    Vision abilities required include up close vision, peripheral vision, depth perception and the ability to adjust focus.

This description reflects in general terms the type and level of work performed.  It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.

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