Community Coordinator

EMPLOYMENT OPPORTUNITY

Title: Coordinated Access System (CAS) Community Coordinator

Department: Research and Advocacy

Reports to: Coordinated Access System (CAS) Team Lead

Job Classification: Full Time, Term until March 31, 2027,Non-Management, Salary

Location: Halifax, N.S.

YWCA Halifax is a progressive, multi-service, not-for-profit organization dedicated to improving the lives of women, girls, two-spirited and gender diverse people and their families at critical turning points in their lives. We work to transform lives by providing a continuum of services and programs that drive lasting positive change. We strive to change the underlying issues that are root causes of inequality, violence, poverty, and homelessness. Our four program focus areas include: promoting the health, wellness, and leadership of women and girls, two-spirited and gender diverse people; advancing women's, two-spirited and gender diverse people's economic and housing security; delivering quality, accessible, early learning, and childcare; and working to end violence against women, girls and gender diverse individuals. The CAS Community Partnership Project aims to strengthen coordination, participation, and collaboration among all agencies involved in the Coordinated Access System across HRM.

Why work for the YWCA

Staff at YWCA Halifax enjoy a supportive and dynamic team environment, a commitment to staff growth, a connection to the national and international YWCA movements, learning from colleagues in a multiservice agency, and a strong shared vision.

Why YOU should apply

Even if you don't have all the requirements listed in this position, you may be the right candidate. If you are a natural leader with a strong attention to detail and a passion for social justice and gender equity, we want to hear from you. Take a chance and apply. Tell us how you can make a difference through your YWCA.

Project Overview

The Coordinated Access System (CAS) Team Lead and CAS Community Coordinator (CAS Community Partnership Team) work in collaboration with the Affordable Housing Association of Nova Scotia (AHANS), as the CAS Lead Agency, and with all community partners involved in the homelessness-serving system across HRM.

The team builds capacity through training, practical support, and strong relationships; helps agencies navigate the realities of entering and updating information in HIFIS and the By-Name List; and develops strategies that make day-to-day data entry clearer, more consistent, and easier to integrate into frontline work. This includes supporting staff with questions, offering troubleshooting, and reinforcing shared practices across the system.

Activities

The Community Coordination Partnership Team will work closely with AHANS (as the CAS Lead Agency), Reaching Home, all agencies participating in Coordinated Access, and the HRM CAS Governance Committee (when relevant) to complete the following activities:

• Strengthen day-to-day implementation of Coordinated Access across the community

Provide practical, front-facing support to agencies on completing and updating BNL referrals, navigating HIFIS, and maintaining client information. Support teams in finding workable strategies to reconnect with clients, improve update practices, and use system tools effectively. Offer guidance and training grounded in the realities of frontline work and identify recommendations to improve BNL processes, Matching & Referral, and other CAS components.

• Identify barriers and system pressures affecting CAS processes

Recognize situations where local or provincial practices unintentionally circumvent community-approved CAS procedures, and work with partners to address these challenges in a proactive, client-centered way that supports consistency across HRM.

• Support continuous improvement of CAS components

Gather feedback, analyze emerging trends, and identify opportunities to strengthen access points, referral pathways, assessments, prioritization, and Matching & Referral processes. Share these insights with AHANS and the Governance Committee to guide system improvements and future implementation work.

The Community Coordinator will:

1. Provide day-to-day agency support — respond to questions, troubleshoot CAS/BNL/HIFIS issues, and offer one-on-one help as needed.

2. Coordinate visits and trainings — schedule sessions, prepare materials, track attendance, and document key themes.

3. Maintain accurate records — capture visit summaries, questions, and trends, and share them with the CAS Team Lead to guide decision-making.

You will receive support, guidance, and encouragement from the YWCA senior leadership, finance, and communications teams. We will work with you on this and support your success.

You Are:

• Highly organized and able to manage multiple deadlines
• Comfortable training and facilitating sessions with community partners
• Able to work well as part of a team while also managing tasks independently
• Brings a creative, solution-focused approach to improving tools, workflows, and system processes
• Detail oriented and know that small things matter
• Committed to excellence in service delivery
• Strong written and verbal communicator, comfortable speaking with diverse groups
• Understanding of case management
• Enjoy working with people and building relationships
• Demonstrated commitment to social justice, equity, inclusion

Qualifications and Requirements:

• Familiarity with transitional and affordable housing, Coordinated Access System (CAS), By Name List (BNL) are HIFIS are strong assets.

YWCA Halifax is committed to diversity, and we welcome all suitably qualified applicants from all backgrounds to apply. YWCA Halifax is governed by, employs, and serves diverse individuals and community members. Self-identification by applicants does not guarantee an interview, but we want you to know that we understand lived experience of racialization, indigeneity, (dis)Ability, and gender diversity are their own knowledge and expertise. We value this expertise and consider it as we discern who to interview.

If interested, please send your cover letter and resume in one document to with the Subject Line: Coordinated Access System (CAS) Community Coordinator by December 22nd, 2025.

Job Types: Full-time, Fixed term contract

Contract length: 15 months

Benefits:

• Dental care
• Extended health care
• Paid time off

Application question(s):

• Are you legally entitled to work in Canada?

Work Location: In person