service advisor

2 weeks ago

Peace River AB, Canada Best Truck Service Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience:
  • Education
  • Secondary (high) school graduation certificate
  • Work site environment
  • Heavy equipment
  • Work setting
  • Automobile repair services
  • Service
  • Automobile dealership
  • Tasks
  • Answer written and oral inquiries
  • Gather, research and prepare communications material
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive payments
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Supervision
  • Customer service clerk
  • Computer and technology knowledge
  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Word
  • MS Office
  • Security and safety
  • Criminal record check
  • Driver's validity licence check
  • Driving record check (abstract)
  • Reference required
  • Transportation/travel information
  • Own vehicle
  • Valid driver's licence
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Bending, crouching, kneeling
  • Standing for extended periods
  • Walking
  • Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Ability to multitask
  • Dependability
  • Screening questions
  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you willing to relocate for this position?
  • Do you have experience working in this field?
  • Do you have the required certifications listed in the job posting?
  • Do you live near the job location?
  • Experience
  • 1 year to less than 2 years
  • Employment terms options
  • Day
  • Weekend
  • Overtime required
  • Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Other benefits
  • Free parking available
  • Learning/training paid by employer

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