Co-op/Intern Sales Operations Coordinator
4 days ago
About Kinaxis
In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada's Top Employers for Young People (2024), we want to help you take the first step in crafting your career journey.
At Kinaxis, we power the world's supply chains to help preserve the planet's resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.
Location
If in Ottawa, you must be in the office at least three days a week. Other Canadian Locations - Remote
About the Team
The Sales Operations Coordinator Co-Op/Intern supports the sales team by handling operational, administrative, and analytical tasks that improve efficiency and help achieve revenue goals. This role provides hands-on experience in sales processes, CRM management, reporting, and cross-functional collaboration.
This position is critical for maintaining clean and accurate account data, enabling the sales team to focus on the right opportunities. By supporting regional sales managers and ensuring operational excellence, you'll help drive efficiency and contribute to revenue growth.
This is a full-time, 4-month position, starting January 2026.
To be eligible for a Co-op or Intern position at Kinaxis, you must either be currently enrolled in full-time education or, if you are a recent/upcoming graduate, your graduation date must be within 12 months of the placement end date.
What you will do
- Data & CRM Management
- Maintain and update CRM systems (Salesforce) to ensure data accuracy.
- Assist with lead tracking and assignment to sales reps.
- Update sales records and documents.
- Focus on account data management to ensure Kinaxis maintains a high-quality target account list.
- Reporting & Analytics
- Assist with building basic CRM reports for field sales team.
- Leverage reports to help with monitoring data hygiene.
- Sales Support
- Support regional sales managers with day-to-day operational tasks.
- Assist with fulfilling inquiries from field sales and global partner organization.
- Support Revenue Operations team with ad hoc requests
- Process Optimization
- Identify inefficiencies in the process and suggest improvements.
- Support implementation of new tools or workflows.
- Market Research
- Conduct research on potential clients, competitors, and industry trends.
- Provide insights to support sales and marketing campaigns.
- Cross-Functional Collaboration
- Work with marketing, finance, and operations teams to ensure smooth processes.
- Participate in team meetings and contribute ideas.
- Special Projects
- Support ad-hoc projects.
What we are looking for
- Technical Skills: Proficiency in MS Excel, PowerPoint, and CRM tools (Salesforce preferred).
- Analytical Skills: Ability to interpret data and generate actionable insights.
- Communication: Strong written and verbal communication skills.
- Detail-Oriented: Accuracy in data entry and reporting. Effective time management and organizational skills
- Teamwork: Ability to collaborate across departments and a positive attitude
- Education: Completion of at least 1 year of studies in Business, Sales, Market Research (or equivalent)
We're accepting applications now through end of day on Wednesday, December 3, 2025. Please note that we may begin reviewing applications before the posting closes, so early submission is encouraged.
#Coop, #Internship, #Intern, #LI-EN1
Work With Impact: Our platform directly helps companies power the world's supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we're committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and these are some of the perks and benefits we created for our team:
- Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs and training and career development
- Recognition programs and referral rewards
- Hackathons
For more information, visit the Kinaxis web site at or the company's blog at
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.
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