Claimant Coordinator Intern

2 days ago

Remote, Canada PainWorth Full time

**PainWorth: Revolutionizing Personal Injury Claim Settlements**

**About PainWorth**:
PainWorth stands as a pioneer, boasting the distinction of being the world's inaugural fully automated app tailored for plaintiffs. Our app facilitates the calculation, management, and settlement of various personal injury claims, be it a car accident, medical malpractice, or slip & fall incidents. We're committed to transforming the landscape of compensation, ensuring Canadians experience justice equitably.

We empower individuals to secure just and precise compensation, irrespective of legal representation. By streamlining the compensation process, our focus remains unwavering: to enable individuals to prioritize recovery and move forward.

PainWorth is by claimants, for claimants. Founded by genuine injury victims, our team is reimagining the paradigms of insurance and personal injury law to genuinely serve our communities.

**Key Responsibilities**:
As a core member of our Customer Success Team, you will be responsible to:

- Coordinate with various parties as required to assist our customers in assessing, negotiating, or settling their claims.
- Working with our internal teams to build customer success resources and knowledge base articles, blog posts, or other resources to improve our ability to support injury.
- Communicate with team members on progress, issues, and needs.

**Qualifications**:

- An ability to follow up with customers to bring their inquiries to a timely conclusion.
- An ability to work independently and empathetically in a sensitive domain.
- Ability to engage in online and in-person conversations with our community, and to grow our community via in-person and digital outreach.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to work independently and collaboratively in a team environment.
- It is an added benefit if you have any of the following experiences or skills:_
- Experience working with support ticketing software or project management software.
- An ability to write blog posts or create videos to expand out our growing support library
- Any experience or interest in the legal or P&C insurance industry.

**Additional Information**:
Painworth is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

This position will be funded by a federal government grant program. To qualify, you must meet the requirements of either the Digitial Skills for Youth program or the Venture for Canada Internship program:
**Job Type**: Internship / Co-op
Contract length: 4 months

Pay: $18.00-$20.00 per hour

**Benefits**:

- Flexible schedule
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- No weekends

Application question(s):

Work Location: Remote

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